Samet V. Email & Phone Number

Customer Service Executive

Main Purpose of the job: Coordinating Marketing / Production Planning / Warehouse & Logistics Planning & Documentation activities of the customer service unit · Monitoring and following of the planning & reporting activities· Daily shipment / Order / Stock & Product quality and quantity monitoring and tracking. Effective use of incoming orders with targets considering the production, shipment and existing stocks usage with minimum stock levels considering cash cycle. To ensure the sales team S&OP targets.· Production planning - Product quality change (quantity, quality calculation according to orders) to be produced.· To inform the logistics, warehouse and sales units for the shortening of the total flow time, to support the control of the stocks.· The follow-up of the documentation of the customer service team before the installation.· Accounting / Sales Departments; presentation of invoicing details and ensure the closing of the fiscal calendar before the 4 th of every month.· To control the container transportation (port-factory) of the containers to be sent abroad, the container mobility, taking into account the minimum cost and overtime fees. Tracking of the ships departure & arrival dates.- SAP S4HANA - SUPER USER TM MODULE

Tekirdag, Turkey

05.2012-03.2015 (2 years, 10 months) Tekirdağ - Turkey Full-TimeWorking in a flour mill company which is the biggest wheat importer and wheat flour exporter in Turkey, my business is to support exportteam and all of the export operations for 3 companies in Turkey,(custom declarations, commercial invoices, logistic support to companies,booking vessels for shipment, purchase stuffing, buying logistic support, buying PP woven bags for all production facilities without stopping production and follow up the files for outlays, fregiht invoices, payment for customs and to prepare reportsweekly montly etc.), my major is international business relations,I was worked as a signatory authority.

Internatinal Bussines Relations

Bachelor'S Degree, International Bussines Relations

Import / Export / Logistic / Marketing and other related business units