• Led end-to-end agile change management strategy and execution for global SAP ERP transformation. Designed unique and highly-engaging communications and training strategy deployed across 6 regions. • Drove cross-functional alignment to pioneer new operating model for financial services client across USA, UAE, and APAC, aligning across regions to create transformation roadmap, communication and training plans, and success metrics• Improved operational efficiency by 20% in one quarter by facilitating organizational leadership alignment and cross-team collaboration after media company’s acquisition. • Cultivated strong relationships with C-suite executives, identifying needs and tailoring consulting proposals to meet organizational goals.Industries: Healthcare, Technology/SaaS, Media, and NGO/Non-profit, CPG, and Retail

Achieved 92% employee engagement in trainings and events for global pharma company. Led business development and delivery for multiple high-value organizational development and communications engagements for MNCs in healthcare, pharma, and technology. Managed Employee Experience team for delivery across 6 workstreams.

Contributed original thought leadership on organizational development, diversity and inclusion, and change management.

Managed 11-person team leading organizational change management for multinational technology corporation's $400M ERP business transformation. Managed between US and global teams. Improved Net Promoter Score by 18% by leading change management team of 11 for $400M ERP transformation initiative at Fortune 500 technology corporation. Designed new roles, career paths, cross-regional training, and metrics dashboard. • Led agile training and workshops across IT function and 5 business teams of Financial Services company to align on goals, business value, and performance metrics.• Improved cross-sells and upsells by leading project management and change management for Salesforce implementation as part of large CRM initiative at CPG company; developed agile training and user adoption metrics across Sales and Customer Service teams• Exceeded new revenue targets for 2 years through a combination of market research and competitive analysis to drive creative positioning within the market

Led recruiting, team training and development for selling new offering in 4 markets. Improved efficiency through implementing new tools. Coached and developed teams to enable capturing of new market share

Managed a team of 6 analysts for large-scale pharmaceutical survey research project in regions of Latin America and South Asia, coordinating with regional leaders to meet client needs and make recommendations; Presented results at CDC Annual Conference, Atlanta, GA; Managed internal training for junior analysts; developed training materials in survey design, data management, analytics, and reporting for market research projects; Staffed teams on contracts for the CDC and Social Security Administration.