Sam Castle Email & Phone Number

London, United Kingdom

London, United Kingdom

Designed, developed and distributed 3 applications to the Apple App Store and 2 applications for the Windows Phone Store. Designed and tested the applications based on achieving a high quality user experience, Undertook testing to identify bugs and defects; completed analysis to resolve them and ensure the applications were suitable for the customer.Undertake research and stay abreast of new technology and applications, Update my blog with illustrations weekly.

London, United Kingdom

Provided underwriting support to 5 senior underwriters including; validating deals before confirmation, maintaining accuracy of deal status in a global system (Genius).

London, United Kingdom

Managed a team of 10 temporary employees in a resource support pool; responsible for assigning resources to respond to client requests and ensuring all requirements were met to the highest quality.Primary contact for resolving technology related issues for the entire Suitability team (approx. 70 people); worked closely with the bank’s IT team to escalate and solve problems.Responsible for on-boarding all new starters to the project (approx. 15 people) and providing training in key systems and databases.Enhanced attention to detail through completing Quality Assurance reviews of customer accounts; this involved reviewing lengthy documentation to ensure all legal requirements of the Financial Advisors had been met for each customer.Provided written and verbal weekly status updates to senior management, further developed problem solving, communication and stakeholder management skills as well as attention to detail.

London, United Kingdom

Priced and analysed raw data from Underwriters to support quarterly policy renewals, Ran pricing models in RMS, AIR Catrader and EQE Worldcat programs. Used outputs from these programs in MS Excel models and MS Access to determine the Possible Maximum Loss (PML).Undertook research on historical global storm events and presented findings to underwriters to enable effective risk management.Liaised with colleagues in New York and Bermuda to clarify case details and supported them in case reviews.

London, United Kingdom

Provided assistance and support to a team of 8 Claims Handlers and the Claims Director, generated monthly summary reports and prepared monthly statistics.Opened and maintained new claims, using a self-created recording system on MS Excel.Acting Office Manager, providing IT, technical and administrative support to a team of over 20 people.Managed a team of 4 Administrative Assistants, providing resources, knowledge, direction and encouragement to allow them to fulfill their roles.Responsible for training Interns in opening, maintaining, closing and archiving claims and using claims database software.Enhanced IT proficiency, including MS Excel, MS Word, MS Access, and Sales Logix.Increased organisation, management and communication skills, as well as improved confidence when working in a high-pressure environment

London, United Kingdom

Education record

Education record