Sam Gerald Email & Phone Number

South Carolina, United States

- Maintain strong communications through e-mail, SMS and video conferencing. Conduct recordkeeping of daily activity reports, maintenance records, supply and materials orders, using Microsoft 365 tools.- Operate, maintain and repair all equipment used for heating, ventilation and air conditioning of building equipment. This includes operations of a central.

- Service all residential HVAC system issues on time and to the customer’s satisfaction- Willing to educate and assist customers in choosing the best residential HVAC options and maintenance plans.- Troubleshoot and repair customer’s systems, perform scheduled maintenance, suggest and perform system improvements, modifications, etc to current/future.

Germantown, Tennessee, US

- Inspects and maintains all HVAC systems, furnishes plumbing upkeep inside and outside the buildings, ensures that roofs and gutters are in good condition, maintains all recreational facilities.- Assists supervisor with the quality and efficiency of turning vacant apartments into make ready apartments in a timely manner; assists with overseeing the.

Houston, Texas, US

- Respond to and complete service requests in a timely manner.- Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day- Provide excellent customer service when interacting with residents, guests, and vendors- Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them.

Rock Hill, SC, US

Full time HVAC student in General Technology Air Conditioning and Refrigeration program graduated with AAS Degree December 2019. 4.0 Program GPA and 3.98 Cumulative GPA. Also certified in the following: HVAC Design, Installation and Service, and EPA Certification, Weatherization, Duct leakage inspection certification. Additional classes included commercial.

Charlotte, North Carolina, US

- Performed HVAC repairs upon request and replaced units when necessary- Skillful in the installation of residential and commercial split units.- Capable in duct fabrication/ installation in attics and crawl spaces.- Engaged in troubleshooting when needed to make system work appropriately.- Installed registers, returns and thermostat control units.- Read.

- Organized and managed inventory to maintain accuracy of stock. - Processed mail orders and all shipping.

Chattanooga, TN, US

- Supervised full-scale operations of a 30 personnel team within maintenance, janitorial, housekeeping, landscape and security operations across a 1.5 million square foot open-air lifestyle shopping center.- Specialized in Energy Management System programming/maintenance for HVAC and lighting service throughout the property - Evaluate workload requirements.

Chattanooga, TN, US

• Acted as assistant regional security and operations director under the Regional Director of the Southwest US region (18 properties) to save time and money on travel expense for the company by sharing responsibilities.
• Identified areas of improvement for training new security and operations directors to make them successful managers.
• Assisted in the recruitment and training of new personnel across multiple facilities and locations by hiring staff who understand and follow our core values.

Chattanooga, TN, US

• Managed complete security operations including twelve security officers for a 350,000 square foot open-air retail site.
• Contributed and worked closely with local law enforcement in investigations of property loss, thefts and criminal activities.
• Reduced crime by increasing security patrols during times when statistics showed crime was more prevalent.
• Prepared and developed overall security plans and procedures, including emergency evacuation plans and crisis situations.
• Coordinated with management and prepared budgets for security initiatives.
• Managed the hiring, training, disciplinary action, administration and supervision of all security officers based on the company’s core values and department regulations.

Chattanooga, TN, US

• Trained all new security officers according to company policy and values
• Kept organized files of Daily Activity Reports for the Director of Security and mall management
• Provided loss prevention in coordination with local law enforcement by increased patrols during time periods where crime was occurring more often.
• Inspected and monitored the premises including Fire Suppression Systems, CCTV, access control lighting to ensure the safety and order of the mall.

Raleigh, North Carolina, US

Full time Student. Graduated with 4.0 GPA. Associates Degree in Criminal Justice specializing in Homeland Security.

• Aid Veterans requesting information regarding employment or financial aid for education and refer them to the Veterans Administration or the Employment Security Commission.
• Organized and kept track of Monthly Veterans Employment service reports which included upward of 100 plus veterans per month who we helped to find jobs or get education services.
• Updated monthly and weekly TAPS (Transition Assistance Program) reports to send to Washington D.C. Used Excel and Access to produce these reports and send to Washington D.C. on a secured server.
• Provided information with a friendly and caring personality to Veterans and employers who call requesting information on USERRA "Uniformed Services Employment and Reemployment Rights Act."

Basking Ridge, NJ, US

• Received Employee of the Quarter Award first month employed and rose the expectations for SOS Contractors to Verizon Wireless nationwide.
• Performed ID checks to 400 + office personnel.
• Prevent high risk documents and equipment from being lost or stolen threw scrutiny and detailed observations and record keeping.
• Ordered office supplies and maintained supply cost 40% below monthly budget.
• Communicated extensively with SOS / Verizon Wireless Supervisory staff on Security issues to come up with positive solutions.
• Conducted investigations regarding employee misconduct, fraud, product loss, theft. Perform outstanding customer service to guests, customers and contractors.

Santa Monica, California, US

• Supervised staff of eight security officers for third-shift for 1,500,000 square foot retail and outdoor pedestrian shopping center
• Developed site policies and procedures for security staff
• Led the Shopping Center Security Terrorism Awareness training for a 30 member security team under NIMS

Denver, CO, US

- Received numerous awards including finishing in the top 50 Nationwide in Sales and Customer Service 9 out of 15 months.- Promoted to Assistant Store Manager within 6 months of joining the company.- Managed a 4 member team of sales staff, handled payroll entry, scheduling, and maintained a positive work environment.- Responsible for daily operations of.

Fort Liberty, NC, US

- Experienced in a wide range of management skills, including clerical duties, people management, warehouse inventory management, security- Trained in light equipment operation, maintenance, and repair of water pumps, air filtrations and generators.- Performed security forces duties for civilian supply convoys, 3rd party construction services inside and.

Associate Of Arts And Sciences - Aas, Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician

Certificate, Criminal Justice- Introduction To Law Enforcement