Sam Gopinathan, Be, Mba Email & Phone Number

Pasadena, Ca, Us

At New Wave Home Care, Caring is Our Passion. Caring comes with a lot more than just understanding the physical needs of our clients. It involves a better understanding of our clients as a person, what made them, what they enjoy and what they appreciate in life. Mother Theresa famously said “Love begins by taking care of the closest ones – the ones at home”. Today significantly high percentage of people prefer to age in the comfort of their homes. We have exceptionally qualified and compassionate staff that would help this dream become a reality. We provide home care needs through companion and hands-on personal care services for individual of all ages. Our home care services can be provided at your home or in retirement communities. We hire only the best to care for your loved ones. Our caregivers provide caring, compassionate home health care and are required to complete a rigorous hiring process prior to employment including competency testing, skills review, background checks, employment verification, drug testing skills test and physical test. Our caregivers are bonded, insured and covered with Workers Compensation. Our caregivers are our employees, not contractors nor any less preferred form of employment. Caring for clients with Alzheimer’s and other forms of dementia is our specialty. It takes a different mindset and a completely different approach to care for Dementia clients. Our caregivers are provided extensive training on dementia care and they are regularly updated with the latest approach and techniques developed for Dementia Care. Additionally New Wave Home Care offers Transition Assistance package to help clients • Transition from Hospital to home• Transition from skilled nursing or Rehab• Transition for prospective residents of independent or assisted living

Provided leadership and direction in transforming company, from an owner driven management to a professionally run organization, while the revenue was tripled. Functional responsibilities of VP at M-S were comparable to that of a CEO/COO, with all the departments and al locations reporting directly to the VP. VP reports directly to the President of M-S.Accomplishments 1. Organizational restructuring of TX operations based on SCM analysis.a. Reorganized from a warehouse based operation to Sales office.b. Savings to the company $350K every year, while retaining business.2. Restructured organizational fulfillment process based on SCM analysisa. Inventory reduction by 25%b. Reduced freight charges by 35%c. Shorter lead time for customers3. Business Process Reengineering 4. Accomplished cost reduction of 30%.5. Revenue Producer:- Increased revenue year over year by 25%.6. Implemented SAP Business One & Online ordering All departments including following departments reports to the Vice President 1. Al locations:- Pasadena, CA, Dallas, TX, Gainesville, FL & Toronto, Canada.2. Sales & Marketing 3. Customer Service 4. Accounting,5. IT & Tech Support, 6. Purchasing, 7. Vendor Development, 8. Warranty, RMA9. Printer Repair10. HR

Provided leadership to turn around a loss-making unit, to a highly profitable unit. I joined M-S Cash Drawer LLC after completion of my business school. M-S had then recently acquired the TX division, which was losing significant amount of money every month. I succeeded in turning the company around in a short period.Accomplishments 1. Quadrupled revenue in three years time2. Turned around the loss making unit into a highly profitable unit.3. Retained key accounts and gained several new accounts4. Moved the operations to a much larger facility while lowering the operational costs. The following were the functional responsibilities of the General Manager 1. Sales for Midwest and Southern states2. Customer Service Operations3. Warehouse operations

As Manager Business Development, I was responsible for 1. Accessories Development2. Develop marketing programs for FCSD3. Develop training programs for customer service4. Develop Excellence in Sales training course. Accomplishments1. Introduced the full range of accessories for Ford Ikon. 2. Developed & Implemented Dealer Service personnel training programs

Provided leadership to develop the Service Parts Operations for Ford in India in 1996. Ford was new to the market and Ford Started in India as a joint venture between Ford and the Mahindras. I joined Mahindra Ford India Limited and the responsibilities were comparable to that of start-up operation.Accomplishments 1. Established Service Parts Operations2. Constructed warehouse to stock service parts, fully equipped with storage and retrieval systems3. Developed & Appointed Third Party Distributor4. Established the IT system support for service parts operations (MfgPro from QAD)5. Recruited and trained team for service parts operations6. Developed processes, procedures and controls for operations7. Developed pricing and taxation requirements 8. Won JD Power Award for Best in Customer Satisfaction9. Developed vendor relations and established the supply chain

Responsible for sales of SUVs & service parts for the state of Tamil Nadu.

Responsible for sales of service parts and industrial engines.

Mba, Strategic Management

Masters, Business Administration; Strategic Management And Marketing Management

Bachelor Of Engineering - Be, Mechanical Engineering

B-E, Mechanical Engineering

Education record

Bachelor Of Engineering - Be, Mechanical Engineering