Sam G. Email & Phone Number

Paignton, GB

London, England, United Kingdom

London, England, United Kingdom

Bromley, United Kingdom

• Leading a team of 12 direct line reports in one of Metro Bank’s first and most popular stores within the UK, reporting to the Store Manager.
• Running of the bank on a day to day basis, including completing due diligence within our process to a high standard to ensure the smooth running and safety for our colleagues and customers
• Ensuring the fulfilment of all regulatory compliance to keep colleague knowledge up to date. Managing and ordering of large amounts of cash within the store whilst staying within the bank’s risk appetite, including.
• Inspiring our colleagues to ensure we are consistently challenging the status quo and striving to improve our service at all times, also finding solutions and providing advice for colleagues and customers, showing.
• Challenging processes and procedures that are unfit for colleagues and customers, leading to results that affect the wider bank, such as introducing options for colleagues and customers to use transgender &.
• Organisation and data collection for data reporting around various business areas including retail, business, people and diversity and inclusion to a high standard and within tight timeframes

Bexleyheath, Maidstone, Orpington

• Greeting and welcoming customers and floor management.
• Building relationships with customers that create FANS - by 'getting to know you' and 'how we can help'.
• Finding solutions for customers and advising them on our products and services.
• Account opening - both personal, cash/current and business accounts for Sole Traders, Limited Companies, LLPs, Partnerships, Community accounts - Clubs, Societies and Charities, Commercial Accounts, Foreign Currency.
• Providing lending - Overdrafts, Credit Cards, Personal Loans, Mortgages, Asset Finance, Invoice Finance.
• Saving products - Instant Access, Fixed Term, ISAs, Young Savers at competitive interest rates.