It Infrastructure Engineer
CurrentGENERAL OVERVIEW:To ensure that Change & Configuration Management methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon implementation and live output, and consequently to improve the day-to-day operations of the organization. ESSENTIAL RESPONSIBILITIES:-Maintain the change calendar and distribute communications as appropriate-Review and process emergency and standard changes-Review, manage and communicate changes/impacts across the environment ensuring compliance-Project Lead on tracking successful Change closings with business, risk, IT, operations, and development teams to support and deliver changes while mitigating risks-Maintain and establish change windows for IT groups-Collaborate with cross functional teams to define/improve processes and ensure policies and procedures are properly documented, reviewed, and updated-Measure/evaluate process performance and make recommendations for process improvement and/or to expand service levels.-Team lead and vendor management responsibilities, instructing, directing or checking others work.-Good understanding of the Infrastructure and Application Development environments as well as the software development lifecycle.-Perform Periodic Review of all controlled Quality documents within required timeline-Provide historical and current documentation in response to inquiries from management, other departments and for internal and external audits
