GENERAL OVERVIEW:To ensure that Change & Configuration Management methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon implementation and live output, and consequently to improve the day-to-day operations of the organization. ESSENTIAL RESPONSIBILITIES:-Maintain the change calendar and distribute communications as appropriate-Review and process emergency and standard changes-Review, manage and communicate changes/impacts across the environment ensuring compliance-Project Lead on tracking successful Change closings with business, risk, IT, operations, and development teams to support and deliver changes while mitigating risks-Maintain and establish change windows for IT groups-Collaborate with cross functional teams to define/improve processes and ensure policies and procedures are properly documented, reviewed, and updated-Measure/evaluate process performance and make recommendations for process improvement and/or to expand service levels.-Team lead and vendor management responsibilities, instructing, directing or checking others work.-Good understanding of the Infrastructure and Application Development environments as well as the software development lifecycle.-Perform Periodic Review of all controlled Quality documents within required timeline-Provide historical and current documentation in response to inquiries from management, other departments and for internal and external audits

GENERAL OVERVIEW:Provide application development services typically as a member of a project team or in an application support role. Develop analyze, design, code, test and implement systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain applications that meet the service levels, system availability, performance and quality levels required by their customers.ESSENTIAL RESPONSIBILITIES:· Responsible for analyzing, designing, coding, testing and implementing application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.· Utilize and participate in the full system development life cycle, per current Highmark SDLC standards.· Collaborate with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrate on providing innovative solutions to business needs.· Accountable to provide required technical support, including release implementations, on-call and 24x7 support when necessary.· Actively participate on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.· Effectively communicate with team members, customers, partners and management, including assisting with or conducting technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

Collect and analyze business and system requirements for application development projectsIdentify conflicting system integration issues and suggest alternative solutionsProvide project status, anticipate issues that inhibit the attainment of project goals, and implement corrective actionsProvide input into the preparation of application development project plansProvide technical support of business applications; tasks include performance monitoring and issue resolution

Developed and implemented civil engineer disaster preparedness programsOversaw construction projects to ensure timely and accurate completion Supervised staff and provided technical adviceConducted explosive ordnance disposal (EOD) activities, including detecting, identifying, and rendering them safe Advised and consulted with commanders on emergency response issues