As Global Head of IT Infrastructure I led global infrastructure solutions and services to accommodate 100,000+ end-users while providing the infrastructure strategy and technology direction to meet the high-volume demand. Among a range of functions I plan and manage a departmental budget of $90M. I also lead architecture design, integration, and services across multiple on-site and cloud platforms with a focus on developing cost-effective solutions. A few key achievements in this role include:☛ Successfully planned, led, and deployed the enterprise-wide Transition and Transformation program to the new technology platforms and services.☛Reduced total cost of ownership (TCO) and improved user experience by implementing cloud-based internet proxies and Zscaler virtual private network (VPN) solution.☛ Engineered a cost-efficient, secure, and accessible software-defined (SD) wide area network (WAN) for the company to support 450+ sites.☛ Expanded the Enterprise data center platform on Amazon Web Services (AWS) for strategic applications and deployed data lakes.☛ Spearheaded several continuous improvement initiatives to the infrastructure such as large-scale platform refreshes, increased vendor engagement, and enhanced cyber security.

As VP of Cloud Infrastructure services and Head of Data Center Services I directed operations with staff of 2,500 and business portfolio of 150+ client accounts across North America. Among a range of functions I developed and executed global strategies with a focus on automation and industrializing operations. I held P&L responsibility for an operational budget of $135M. I also prospected and pursued business and sales opportunities with new clients and Building & Promoting Talent.Working as a Change agent driving P&L Mindset, Accountability & Ownership, Industrializing Operations, Driving Strategic Initiatives & Reward for Performance.A few key achievements in this role include✪ Delivered global transition and transformation projects for Clients/Customers driving consolidation of IT & data centers, migrating the environments on competitive cloud platforms. ✪ Collaborated with Clients/Partners on large managed services & transformation solutions – analyze and define client’s business strategy and architecture requirements to achieve their business objectives. ✪ Significant improvement in productivity (>15-40% per year) through Automation & Industrialization across the service portfolio to improve cost, compliance & quality✪ Saved $16M in operational costs in the first year by insourcing and transitioning managed network and security services across North America and Europe, the Middle East, and Africa (EMEA) to India✪ Drove operational improvements for clients with emphasis on continuous visibility and delivery.✪ Built robust Talent Supply chain for resource fulfillment from learning academy, partners, campus hires, niche up skill programs, retention through job rotation - reduced hiring timelines & >40% reduction in recruitment cost

As VP and Head of IT Infrastructure and Managed Network and Cybersecurity, I designed and built a high-end infrastructure for the company with a budget of $27M to accommodate 33,000 end-users across 42 global sites. Among other functions I headed meetings with clients to assess business issues and develop and implement technology solutions.A few key achievements in this role include:◆ Developed and built up network and cybersecurity capabilities from $0 to over $40M in annual revenue.◆ On Demand IT infrastructure to support high growth enterprise, 5k to 42k users in less than five years. ◆ Established new strategic partnerships to develop direct market channel strategies and joint go-to-market programs.

Reporting to CTO, commissioned Call Center Platform for 1000 seats. Accountable for Enterprise IT design, set up and Techno-Commercial activities of the contact centre.

Launched a major portal for an Internet B2B website; end to end implementation including creation of business plan, value proposition, defining the products, developing key strategic relationships, revenue model and operating budget. Also assessed IT needs at the company’s new food-manufacturing unit