As the Chief Information Officer (CIO) at SOME (So Others Might Eat), my primary role is to support the organization's mission through the effective use of technology. I lead a dynamic technology team, supporting over 500 employees and 47 site locations. My responsibilities include creating comprehensive technology roadmaps, maintaining robust IT infrastructure, overseeing the helpdesk function, ensuring strong cybersecurity planning and monitoring, implementing cutting-edge cloud technologies, and effectively managing vendor relationships.

I lead the Data and Technology team for Colorectal Cancer Alliance. Together we are committed to ending Colorectal Cancers and I am focused on providing the technology that our team, donors, and community need to meet this goal. My role includes:-Overseeing the technology team of five, supporting around 60 employees, with all employees working remotely or in a hybrid work-style.-Implemented hardware tracking system to better manage maintenance and replacement schedules. -Secured all patient data and safely stored in HIPAA-compliant cloud storage.-Developed strategies for better tracking and analyzing user data including safely studying patient support data along with more traditional web, fundraising, and marketing data.-Support 100% cloud-based software suites including Salesforce, Okta, Zoom, Asana, Google Workspaces, Office 365, and department-specific tools. -Supporting the development of custom, open source, software including a precision healthcare platform to support cancer patients, a patient navigator workflow built in Salesforce, and the creation of an online quiz tool to provide medically valid colorectal cancer screening recommendations.-Reduced spending by over $150,000 on cloud platforms by consolidating services and renegotiation contracts without losing any needed functionality.

As the Chief Customer Experience Officer, I served as a senior member of the leadership team coordinating superior customer experiences for all of our clients. Responsibilities include overseeing client satisfaction, internal sales to existing clients, and supporting new business development. I also lead our emerging Virtual Event Practice Area helping to support clients moving from in-person events to virtual ones due to COVID-19. Included consulting on platform selection, event design, technology training and support, contingency planning, and event execution. I also helped lead the development of Taoti's own virtual event platform that combines mainstream and open source tools to host engaging events online.

Promoted to Vice President role overseeing full-service digital strategy firm including a team of 50 employees growing at more than 15% each year. Oversaw the project management, web development, and creative service teams while broadly overseeing business development activities. Helped develop best practices for a hybrid in-house and remote development team. Lead growing company as it transitions from primarily a web development company into a full-service agency adding video, social media, analytics, and branding practice areas. Monitored aggressive sales growth and business development team while helping to develop sales strategy on key accounts and leading high-level pitches to close key deals.

Lead business development team responsible for 167% revenue growth over three years and for over $3.5 million in direct website development and digital strategy sales. Responsible for hiring and training sales team, managing sales pipeline, creating formal process for lead capture and proposal writing and crafted and delivered finalist pitches to commercial customers, government and nonprofits. Served as solutions architect helping to craft technology and creative approaches to meet client needs within budget. Helped lead firm’s GSA application process and implementation of enterprise level CRM.

Responsible for full sales cycle including lead development, proposal writing, preparing presentations and c-suite level pitches and negotiations with non-profit and commercial clients. Met sales targets each year as the firm grew from 6 to 16 employees. Conducted qualifying meetings with clients to establish project goals, requirements and budgets. Developed technology strategies for clients leveraging open source solutions like Drupal, WordPress and third-party solutions like Salesforce.

Angle Strategies is a small political consulting firm focused on winning competitive races in Texas. I focused on using data and targeting to improve campaigns. The projects I have been involved in include:-The first sophisticated voter file modeling ever done in Texas.- An innovative television modeling project that allowed Democrats to better utilize limited television budgets.-A complex research project that allowed Democrats to better understand Hispanic GOTV programs.