Sam H. Email & Phone Number

Surrey, England, United Kingdom

Ensuring the profitability of the department through training & coaching the sales team, consistently surpassing targets.Ability to manage the team through weekly reviews and using strategic planning, motivation and situational leadership to ensure our staff are performing efficiently and effectivelyNavigating the department through amendments to FCA regulations, ensuring compliancy within the sales team.Weekly/monthly forecasting and analysis to ensure profit & losses are accurate prior to monthly budget account reviews.Liaising with clients to discuss funding/protection options available through our providers.Implemented enquiry management processes, topping conversion statistics across the group for 18 months+.Implemented stock management processes, resulting in low age stock profile and high profitability. Ensuring a strong level of customer service is maintained within the department and providing conflict resolution

Epsom, Surrey, United Kingdom

Responsible for the sale of an average of 240 vehicles/year against a target of 180High profitability, high customer service ratings. Strong negotiation and persuasion skills with upsell of finance and insurance at £412/unit average against £320 targetAbility to develop rapport through clear communication, active listening, being empathetic and taking a proactive interest fostering customer loyalty and strong relationships

Tamworth, Staffordshire

Aberystwyth, Wales

- Supervising over staff, helping out if they had a problem and making sure they knew what to do.- Compiling financial reports for the day- Checking takings and banking them at the end of the day- Duty Manager at evenings- Compiling timesheets for the week and general admin work

Aberystwyth, Wales

- Money handling responsibilities, stock replenishment and cleaning responsibilities- Term-time position, requires long hours and a good level of food hygiene

Higher National Diploma, Physics

Activities and Societies: Aberystwyth University Rugby Sevens, BSB RFC, ACALSOM FCDissertation on the advancements in Photovoltaic Cells.

High School, High School/Secondary Diplomas And Certificates, 10 A*-B Gcse'S Including English, Maths & Science