Sam Higgins

Sam Higgins Email and Phone Number

Senior UX Architect @ Common App
Denver, CO, US
Sam Higgins's Location
Denver Metropolitan Area, United States, United States
About Sam Higgins

I am a UX architect & researcher highly experienced in solving complex business & design problems in the enterprise software, e-commerce, and talent management technology industries. I’ve spent the last 11 years using human factors fundamentals, data-driven design, hands-on research, & an analytical mindset to push organizations forward. I value kindness, empathy, & collaboration and seek to work with organizations that share those values.Specialties: * Data-Driven Desktop & Mobile UX Design* Information Architecture * User Experience Research* Usability & Heuristic Analyses* Moderated Usability Testing * Quantitative Usability Metrics & Statistical Analysis* UX Strategy* Global & Cross Functional Teamwork* Enterprise Software* E-Commerce* Human Resources / Talent Management Software

Sam Higgins's Current Company Details
Common App

Common App

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Senior UX Architect
Denver, CO, US
Sam Higgins Work Experience Details
  • Common App
    Senior Ux Architect
    Common App
    Denver, Co, Us
  • Robert Half
    Ux Architect Iii
    Robert Half May 2024 - Present
    Menlo Park, Ca, Us
  • Unified Mindfulness
    Unified Mindfulness Certified Coach (Part-Time)
    Unified Mindfulness Jan 2023 - Present
    Charlotte, Vt, Us
    * Provide science-supported mindfulness training based on the Unified Mindfulness Framework to enhance student well-being and overall satisfaction* Offer organized 8-week cohorts that cover diverse mindfulness and meditation methods. * Deliver 1:1 coaching
  • Career Break
    Personal Goal Pursuit
    Career Break Apr 2022 - May 2024
    * Voluntary sabbatical* Got certified as a mindfulness coach* Bicycled the USA * Volunteered at a permaculture farm in Dominica* Various other volunteer engagements
  • Ihs Markit
    Principal / Associate Director Ux Architect
    Ihs Markit Mar 2018 - Apr 2022
    London, United Kingdom, Gb
    * Worked as lead UXA and researcher on a variety of technical enterprise applications querying and displaying big data* Collaborated with cross functional colleagues in areas of deep domain expertise including: geology, petroleum engineering, climate science, carbon credit trading, ESG & data analytics* Created wireframes, interactive prototypes, system flows, & other creative documents utilizing our in-house design system* Carried out research with internal and external users, including: heuristic / usability analyses, user interviews, usability tests, & other qualitative methodologies* Made informed product recommendations balancing the needs of users, business & technology* Worked on projects to redesign and merge existing legacy software applications, improving usability and functionality
  • Sears Holdings Corporation
    Sr. User Experience Architect
    Sears Holdings Corporation Sep 2015 - Mar 2018
    Chicago, Il, Us
    * Developed information architecture and carried out research for mobile & desktop experiences * Communicated design needs through wireframes, interactive prototypes, flows, documentation, & other creative documents* Performed competitive research & analysis to stay abreast of industry trends* Was lead UXA for product pages & search experience 
comprising hundreds of millions of yearly page views* Executed design initiatives that contributed to a 72% increase in mobile sales conversion* Part of team that improved sitewide user experience by 109% as evaluated by leading industry analyst Baymard, with Sears taking the top spot among mass market merchantsVariously Worked as Lead UXA on:* Product Details Page (Mobile & Desktop)* Search and Browse (Mobile)* Cart & Checkout (Desktop)* Order Center & Profile (Mobile & Desktop)* Homepage (Mobile)
  • Sears Holdings Corporation
    User Experience Architect
    Sears Holdings Corporation Sep 2013 - Sep 2015
    Chicago, Il, Us
    Developed information architecture and carried out lightweight research for mobile & desktop experiences * Communicated design needs through wireframes, interactive prototypes, flows, documentation, & other creative documents* Carried out usability / heuristic analyses, a/b usability testing, and other rapid test methodologies* Performed competitive research & analysis to stay abreast of industry trends* Was lead UXA for product pages & search experience 
comprising hundreds of millions of yearly page views* Executed design initiatives that contributed to a 72% increase in mobile sales conversion* Part of team that improved sitewide user experience by 109% as evaluated by leading industry analyst Baymard, with Sears taking the top spot among mass market merchantsVariously Worked as Lead UXA on:* Product Details Page (Mobile & Desktop)* Search and Browse (Mobile)* Cart & Checkout (Desktop)* Order Center & Profile (Mobile & Desktop)* Homepage (Mobile)
  • Peoplefluent (Formerly Aquire Inc.)
    User Experience Specialist
    Peoplefluent (Formerly Aquire Inc.) Sep 2012 - Aug 2013
    Waltham, Ma, Us
    * Moved to this part-time position to attend graduate school* Initiated & owned the Aquire user testing program* Regularly planned, executed, and analyzed the results of online and in-person usability testing initiatives for software, websites, and internal systems* Lead recruitment efforts targeting actual and representative software users for a variety of user feedback and testing initiatives* Assisted software development team in building out effective wire-frames, navigation structures, visual designs and interaction models * Suggested user stories and act as primary stakeholder for UX improvements to Aquire's software and systems within our Scrum agile development process
  • Peoplefluent (Formerly Aquire Inc.)
    Manager Of Online User Experience
    Peoplefluent (Formerly Aquire Inc.) Jan 2012 - Sep 2012
    Waltham, Ma, Us
    * Led a team responsible for all online marketing & user experience initiatives including usability testing, web content, SEO, social media, & PPC / search engine marketing * Initiated & owned the Aquire user testing program, including planning, execution, analysis, & presentation * Marketed & tested mobile & desktop applications in the enterprise human resources & workforce analytics spaces* Led an inter- & intra-organizational team to execute a full website rebranding and redesign project, resulting in a 77%–350% traffic increase to top web pages & a 50% increase in visitor engagement metrics* Developed and implement online information architecture and content strategies for internal and external systems * Monitored, reported on, and worked for continuous improvement of online property KPIs, using Google Analytics and other reporting tools* Work with content creators to ensure all online messaging and assets adhere to user-centered design best practices* Work with sales and marketing teams to support end to end lead lifecycle tracking metrics, reporting on marketing impact and effectiveness
  • Peoplefluent (Formerly Aquire Inc.)
    Manager Of Online Marketing
    Peoplefluent (Formerly Aquire Inc.) Mar 2010 - Jan 2012
    Waltham, Ma, Us
    • Lead Aquire's online marketing team, reporting into the VP of Marketing• Develop and implement strategy in the areas of: SEO (Search Engine Optimization), Social Media, Search Engine Marketing (including Google AdWords Pay Per Click), Pay-per-lead Programs, Web Content, & Social Recruiting• Work with IT and Lead Generation teams to track end-to-end lead lifecycle metrics, with data collection points within Google Analytics, Hubspot, Microsoft CRM, KissInsights, ExactTarget et al• Act as liason and web usability advocate between the Aquire sales and marketing teams, our external creative agency, 3rd party technical implementation resources, and other 3rd party vendors• Stay engaged with online and local social media, web marketing, social recruiting, and user experience communities through blogs, seminars, trainings, and networking events -- In order to bring best practices and tools back to the Aquire team
  • Texas State University
    Mentor / Volunteer - Entrepreneurship Program
    Texas State University Jan 2008 - Aug 2012
    San Marcos, Tx, Us
    Support the great TX State Entrepreneurship Program on an as-needed basis in a variety of capacities including:* Help the entrepreneurship students in developing and maturing the marketing sections of their business plans during on-site visits* Offer ongoing email/phone support and feedback to the students to support the development of their business plans* Act in a judging capacity with other local entrepreneurs and businesspeople during the end of semester b-plan competitions* Leverage my personal contacts to grow the support network for the program by introducing new volunteers, mentors, judges and presenters into the fold* Provide ad-hoc digital marketing advice to the program managers in order to help them optimize their online presence, reach, and effectiveness
  • Lumesse (Formerly Stepstone Solutions)
    Marketing Manager, North America
    Lumesse (Formerly Stepstone Solutions) Aug 2008 - Mar 2010
    Luton, Bedfordshire, Gb
    • Report directly into the Global Head of Field Marketing at StepStone's UK headquarters, and collaborate with global field marketing and cross-functional colleagues all over the world• Develop and implement strategy in the areas of: Demand Generation, Customer Engagement, Online and Email Marketing, Sales Support, and CRM Utilization• Identify, develop, and implement best practices in the areas of social media & conversational marketing,and communicate these practices to the global field marketing team• Provide local country support for Salesforce.com and Engage B2B systems• Organize StepStone’s presence at key internal and external tradeshows and events
  • Lumesse (Formerly Stepstone Solutions)
    Marketing Coordinator
    Lumesse (Formerly Stepstone Solutions) Aug 2007 - Aug 2008
    Luton, Bedfordshire, Gb
  • Lumesse (Formerly Stepstone Solutions)
    Inside Sales / Marketing
    Lumesse (Formerly Stepstone Solutions) Aug 2007 - Nov 2007
    Luton, Bedfordshire, Gb

Sam Higgins Skills

Human Resources Software Enterprise Software B2b Usability User Research Usability Testing Online Marketing Social Media Marketing Strategy Online Advertising Web Analytics Hr Marketing Talent Management Software Workforce Analytics Global Marketing Lead Generation Demand Generation Email Marketing Social Media Marketing Event Planning Seo Saas B2b Marketing Product Marketing Digital Marketing Sem Salesforce.com Applicant Tracking Systems Heuristic Analysis Workforce Analytics Software User Experience Management Strategy Talent Acquisition Hris Human Resources Cross Functional Team Leadership Content Strategy Google Analytics Marketing Business Development Integrated Marketing Entrepreneurship Ppc Google Adwords

Sam Higgins Education Details

  • Bentley University - Mccallum Graduate School Of Business
    Bentley University - Mccallum Graduate School Of Business
    User Experience (Human Factors In Information Design)
  • Unified Mindfulness
    Unified Mindfulness
    Philosophy And Religious Studies
  • Texas State University
    Texas State University
    Management / Entrepreneurship

Frequently Asked Questions about Sam Higgins

What company does Sam Higgins work for?

Sam Higgins works for Common App

What is Sam Higgins's role at the current company?

Sam Higgins's current role is Senior UX Architect.

What is Sam Higgins's email address?

Sam Higgins's email address is sa****@****ail.com

What is Sam Higgins's direct phone number?

Sam Higgins's direct phone number is +190175*****

What schools did Sam Higgins attend?

Sam Higgins attended Bentley University - Mccallum Graduate School Of Business, Unified Mindfulness, Texas State University.

What are some of Sam Higgins's interests?

Sam Higgins has interest in Cooking, Traveling, Learning, Technology, Boardsports (Especially Snowboarding), Radio Lab, See 2, See Less, On The Media, The News On Npr.

What skills is Sam Higgins known for?

Sam Higgins has skills like Human Resources Software, Enterprise Software, B2b, Usability, User Research, Usability Testing, Online Marketing, Social Media, Marketing Strategy, Online Advertising, Web Analytics, Hr Marketing.

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