Present a professional and courteous service with confidence where integrity is crucial at all times. Ensure the cleanliness, organisation skills, positive approach and high standards are achieved with efficiency and competence. As well as running departments within the branch I also dealt with; customers queries, remerchandising of the shop floor to company specification and stockroom management.

Provide excellent customer service in a forward facing, front of house position whilst demonstrating confidence, clarity and professionalism at all times. Demonstrate strength when using dedicated software, dealing with customer complaints and organising workload. Perform additional responsibilities including routing of drivers, cash handling and training new members of staff.