Samantha Hooper-Hamersley

Samantha Hooper-Hamersley Email and Phone Number

Shift Supervisor at Paper Source @ Paper Source
chicago, illinois, united states
Samantha Hooper-Hamersley's Location
New York, New York, United States, United States
Samantha Hooper-Hamersley's Contact Details

Samantha Hooper-Hamersley personal email

n/a
About Samantha Hooper-Hamersley

Enthusiastic and dedicated professional, with 4+ years of experience in retail management, as hiring and scheduling lead for team of 50+. Adaptable and resourceful nature shines through effective, motivational leadership and project management. B.S. in Theater, and a background in Early Childhood Education in conjunction with natural warmth and empathy, inform consistent, strong inter-personal communication. Flexible and eager to proactively assist in daily operations of a demanding and fast-paced work environment.

Samantha Hooper-Hamersley's Current Company Details
Paper Source

Paper Source

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Shift Supervisor at Paper Source
chicago, illinois, united states
Website:
papersource.com
Employees:
871
Samantha Hooper-Hamersley Work Experience Details
  • Paper Source
    Shift Supervisor
    Paper Source Nov 2017 - Present
    New York, Ny
    • Support management of the daily operations of the UES store: assume total responsibility when store leaders are not present.• Create daily business agendas, focusing on: goals, company-directed tasks/activities, and the prioritization of customer care.• Exemplify excellent customer care through the PS Customer Service initiative: CREATE: Connect, Respond, Explore, Add, Thank, Empower. • Motivate and direct associates: identify strengths, and areas of opportunity. Zone associates to areas, which highlight their skills, and/or afford them the chance to grow.• Seek and create development plans for potential workshop instructors. • Conduct Custom Print appointments: thoughtfully navigate and facilitate the creation of personalized products. Execute and manage orders with high attention to detail, and seamless follow-through.• Lead community engagement: strengthen relationships with fellow neighborhood establishments, manage and create content for store’s Instagram account.
  • Paper Source
    Key Holder
    Paper Source Nov 2017 - Present
    New York, Ny
    • Support the daily operations of the UES store: act as Store Manager, when mgmt. members are not present.• Exemplify excellent customer care through the Paper Source Customer Service initiative (CREATE: Connect, Respond, Explore, Add, Thank, Empower). • Build and maintain meaningful customer connections: invest equal time and energy, convey understanding of needs and ideas.• Inspire, customers to develop new skills through product demos./workshops.• Drive business through KPIs: create daily agendas; communicate goals (sales, ADT, UPT, Conversion, Workshop, Registry, Custom Print) to team.• Motivate associates by zoning them to their strengths/interests, and encouraging them to focus on areas of opportunity; working with them to develop their skills.• Conduct Custom Print appointments, partner with customers to thoughtfully create products, which match their vision, show consistency in order management, and follow-through.
  • Anthropologie
    Selling Manager
    Anthropologie May 2013 - May 2017
    New York, Ny
    • Managed daily operations of $9.5M UES store (50+ team): stockroom to sales floor. • Upheld compliance with co. directed: policy, standards, and payroll/sales plans.• Managed hiring process: recruited, interviewed, onboarded, and developed personnel. • Utilized HRIS: ADP, Everify, Kronos, Success Factors.• Created schedule for team of 40+; pro-actively planning for: payroll, events, holiday season, annual inventory, meetings, and trainings.• Exemplified the Anthro. “unimagined customer experience” through: hiring, team direction & development, prioritization of store goals/needs, event leadership, and personal customer connection.• Wrote comprehensive business assessments: utilized company-reporting tools, and knowledge of customer experience to communicate with store & district leaders.• Led educational and motivational team meetings, orientations, and trainings.• Ran Home Dept. in Q4 ‘16: surpassed LY business, despite co.-wide lower vol. sales.
  • Smith, Gambrell & Russell, Llp
    Paralegal
    Smith, Gambrell & Russell, Llp Sep 2010 - May 2012
    New York, Ny
    • Provided legal/administrative support for civil litigation/corporate firm: conducted research, utilizing Westlaw, drafted, and filed pleadings and client correspondence.• Assisted with document production and trial preparation, attended and provided trial support for successful litigation.
  • Cvs Health
    Pharmacy Crew Member
    Cvs Health Sep 2009 - Sep 2010
    Garwood, Nj
    • Assisted with preparation of prescription labels and filling/dispensing of prescriptions for approval by pharmacists.• Maintained/updated: patient profiles in pharmacy computer system, merchandise, and prescriptions.• Trained for Pharmacy Technician Certification.• Assisted customers in person/on phone with sales, queries and complaints.
  • St. Paul'S Day School
    Drama Teacher
    St. Paul'S Day School Sep 2008 - Sep 2010
    Westfield, Nj
    • Taught theater curriculum to two classes of 18+ (ages 3-5).• Conceptualized, wrote and submitted lesson plans weekly for school director’s approval.• Developed students’ cognitive, behavioral, social, emotional, communication, and fine/gross motor skill development through the exploration of theater.• Established and cultivated a welcoming, inspiring and safe environment; encouraged: mutual respect, kindness, positive behaviors, and freedom of imagination.

Samantha Hooper-Hamersley Skills

Customer Service Team Management Retail Sales Westlaw Scheduling Legal Writing Legal Assistance Legal Research Civil Litigation Commercial Litigation Teaching Singing Acting 79 Wpm Classroom Management Adp Payroll Kronos Timekeeping Everify Success Factors Ms Office Suite Retail Management Recruiting Onboarding Team Development Interviewing Hiring Human Resources Information Systems Adobe Acrobat

Samantha Hooper-Hamersley Education Details

Frequently Asked Questions about Samantha Hooper-Hamersley

What company does Samantha Hooper-Hamersley work for?

Samantha Hooper-Hamersley works for Paper Source

What is Samantha Hooper-Hamersley's role at the current company?

Samantha Hooper-Hamersley's current role is Shift Supervisor at Paper Source.

What is Samantha Hooper-Hamersley's email address?

Samantha Hooper-Hamersley's email address is sh****@****gie.com

What schools did Samantha Hooper-Hamersley attend?

Samantha Hooper-Hamersley attended Skidmore College.

What are some of Samantha Hooper-Hamersley's interests?

Samantha Hooper-Hamersley has interest in Animal Welfare.

What skills is Samantha Hooper-Hamersley known for?

Samantha Hooper-Hamersley has skills like Customer Service, Team Management, Retail Sales, Westlaw, Scheduling, Legal Writing, Legal Assistance, Legal Research, Civil Litigation, Commercial Litigation, Teaching, Singing.

Who are Samantha Hooper-Hamersley's colleagues?

Samantha Hooper-Hamersley's colleagues are Domenic Sportello, Jose Jimenez, Annika Sood, Ashwini Patni, Jura Glennie, Murugan A, Kathleen Quintana.

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