Sam Chow Email & Phone Number

Implement desktop management features from AzureAD / Endpoint Manager- Utilize Autopilot OS deployment- Cloud Management Gateway implementation for ConfigMgr- Enable Co-management for ConfigMgr - Enterprise State Roaming- Hybrid AAD joined for managed device- Intune / MEM device management policies for Windows 10 / 11- Deploy Windows Telemetry to both Windows 7 and Windows 10Implement Office 365 Click-to-run upgrade and updates deployment via ConfigMgr / MEMImplement Windows 10 / 11 Servicing Plan via ConfigMgrConverting ConfigMgr 2012 to Current Branch, and infrastructure upgrade / maintenance- Define internal process to handle Current Branch upgrade twice a year- In-place OS upgrade performed on primary site server- In-place SQL upgrade performed on primary site server- Hardware refresh for ConfigMgr site serverMigrated ConfigMgr (SCCM) 2007 to 2012- Simplify hierarchy from a CAS structure to single Primary

App-V 5.0 POC- Test and evaluate App-V 5.0 SP1 / SP2- Sequencing App-V package for standalone deployment and server publishingSCCM- OSD fine tune and support for Windows 7- Application distribution- Integrate WinMagic SecureDoc encryption into OSD processWindows 8 / 8.1- Standalone MDT OS deployment

System management tool administration & implementation - Symantec Altiris (CMS) - Microsoft SCCM 2007 / 2012 RC / 2012 RTM*OSD, application distribution, patch management, asset reportingServicing Bombardier Aerospace (25,000+ endpoint):- SCCM 2012 RTM integration for applications, patch management, and imaging- Migrate Windows 7 images from SCCM 2007 to 2012- Build and support Windows 7 images with SCCM 2012 w/ MDT 2012- GPO management for desktop side- Flexera AdminStudio infrastructure supportDesktop support service- Manage desktop refresh projects- hardware analysis and recommendation- SOX compliance reports supporting month end volume billing- SQL reportingTools administration & implementation- Symantec Altiris 6 (Patch management / Reporting)- Microsoft SCCM 2007 / 2012 RC (OSD / Software Distribution / Reporting)- VMware ESXi 4/5Specialize in desktop technology

Toronto, Canada Area

Desktop Technician- XP Migration project for CGI internal- Evergreen project @ Bell Mobility- Tier one support