-Specializing in the sale and support of electric bikes in B2B and B2C transactions-Developing leads and cultivating sales relationships with 30+ e-bike dealers across the country-Providing technical support and warranty services to customers and 60+ dealer partners to ensure the timely resolution of any issues related to manufacturing defects, shipping damage/delays, and electronic component error diagnostics.-Reconciling outstanding invoices with dealers by developing clear payment term policies and consolidating info from our finance and logistics teams to guarantee accuracy in our billing process-Collaborating with supply chain management teams to communicate accurate info to dealers and customers related to delivery schedules and inventory availability-Creating company resources for our customer service team including technical instructions for proprietary electronic part diagnostics and step-by-step component installation guides-Operating a flagship retail storefront

-Managed day-to-day operations at a recreational marijuana retail store -Guided customers through products based on their preferences and training staff in best practices for sales. -Maintaining our online menus and orders to maximize accuracy and efficiency in online pre-orders.-Inventory management to ensure accuracy during order intake and maintain LCB compliance.-Visual merchandising and store organization.-Office admin tasks to keep all supplies stocked and change balanced for a cash-only store.