• Led and managed a team of valuation professionals, overseeing hiring, training, and performance evaluations to maintain high standards of excellence.• Implemented streamlined workflow processes, resulting in increased efficiency and timely delivery of valuation reports.• Established and enforced quality control measures to ensure adherence to industry standards and regulatory requirements.• Fostered strong client relationships through effective communication and responsiveness to client needs, resulting in high levels of satisfaction and repeat business.• Strategically allocated resources to optimize operational performance and minimize costs, contributing to improved profitability.• Proactively identified opportunities for process improvement and implemented initiatives to enhance operational effectiveness and client service delivery.

• Responsible for closing sales and subscriptions renewal for VIP customers, in addition I was point of escalation for issues between Simaat and existing VIP customers• Initiating integrations opportunities with government services such as Infath, SADAD, ELM services, and Ejar to provide customers with solutions that no one in the market provides• Initiating integration opportunities between Simaat platform and customer’s ERP systems such as Oracle Business suite, Microsoft Dynamics and SAP, to give the customers the ability of a 1 or 2-way integration• Developing new subscription packages based on market needs and trends• Attending Real Estate forums to connect with potential customers• Following up implementation process and updates with the technical and after sales team• Always focusing on new services that can be added to Simaat platform based on customers feedback

• Explored new markets within Central and Eastern Europe, the Middle East, Africa, and Russia, for Clinical Services/IT solutions used for Data Analysis that could result in Research projects, developed their staff and deployed new projects to support achieving strategic business objectives.• End-to-end project management, including budgets, ROI calculations, and leading cross-functional teams. Simultaneously worked on multiple projects.• Built and maintained good relationships with various internal and external stakeholders. Worked with ERGs staff, physicians, and hospital IT departments, to understand clients' unique needs, set project requirements and plan effective communication throughout the project.• Successfully managed challenging assignments with demanding clients, showcasing exceptional communication and conflict resolution skills to address stakeholder concerns and foster productive working relationships. Proactively diffused tensions, resulting in improved project outcomes and heightened customer satisfaction levels.• Analyzed retrospective and prospective data to design solutions and improve customer effectiveness and satisfaction from Medtronic services. Oversaw and managed data collections, analyzing qualitative and quantitative results against the client's strategic priorities. Prepared reports, presenting results and recommendations to senior leaders.

• Planned and established the Health Information Management department for the "not yet opened" hospital, which included meetings with the Electronic Medical Record (EMR) provider and multiple departments to discuss and later implement changes to the system as per the policies and procedures.• Identified potential risks and implemented strategies to mitigate them to avoid delays or failures in project implementation.• Ensured the HIM department complied with data privacy laws and maintained the security of sensitive healthcare information.

• Developed marketing plans for assigned areas and products by collecting, verifying, and analyzing data to increase market knowledge and design more effective commercial campaigns.• Drove and collaborated on initiatives that enabled market expansion by creating awareness about 3M solutions and products.• Leveraged analytics capabilities to improve relationships with existing customers by identifying and activating cross-sell and upsell opportunities.

• Developed a communication process to collaborate with stakeholders on the progress of projects.• Planned and estimated the specific requirements involved in Ministry projects and strategic initiatives. Coordinated efforts to meet department needs• Collaborated with cross-functional teams to identify key performance indicators, design data visualizations, and healthcare service delivery across the country.

As a Certified Ophthalmic Technician with certification from JCAHPO, I played a crucial role at King Khaled Eye Specialist Hospital in the emergency room. In this dynamic environment, I had the opportunity to apply my specialized skills and provide essential support in managing various ophthalmology cases.My responsibilities included conducting preliminary eye examinations, assessing visual acuity, and assisting ophthalmologists in diagnostic procedures. I applied my expertise in performing various ophthalmic tests, such as tonometry, visual field testing, and measuring intraocular pressure. These tasks were crucial in assisting the medical team in diagnosing and treating a wide range of eye conditions.Working in the emergency room, I encountered diverse cases, ranging from urgent eye injuries to acute vision problems. This experience allowed me to develop quick and accurate assessment skills, ensuring timely and appropriate care for ophthalmology patients in critical situations.