Sami Davis Email & Phone Number

St Joseph, Missouri, United States

• Report production, shipments, and receipts of customers via SAP or scanning and emailing to the appropriate people.• Adapting to changes in deadlines and priorities with minimal supervision• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.• Enter all production, shipments, and receipts into JDE• Schedule shipments as needed, update outbound schedule.• Print Bill of Ladings as needed• Review all formulation and packaging batch sheet paperwork for correctness.• Enter and report cycle count adjustments as needed• Participate in customer conference calls as scheduled.• Create, review, and send Winfield bulk reporting• Create material activity reports for each customer and email to appropriate people monthly.• Reconcile all production and shipment activity monthly.• Reconcile monthly activity with each customer prior to invoicing• Send production and shipment invoicing totals to the Accounting department for monthly billing.• Create file folders for each item as needed• Maintain filing of production, shipments, and receivers• Maintain relationships with external and internal clients• Working well with others to meet team goals and adjusting to important changesAssisted in UAT testing and implementation of Medius: AP Automation and Global Payment Software for our corporate offices.

• Ensure packing lists are matched to PO by purchase order number• Provide POs and packing lists to Shipping supervisor and/or Maintenance Tech to receive.• Match invoices to corresponding purchase orders • Reconcile freight invoices with quoted rates obtained by logistics team• Request Purchasing Manager and/or MRO adjust POs to match charges on supplier invoices• Request packing lists from shipping or the supplier if invoice received as needed• Request credit and/or debit memos from supplier as needed• Review supplier statements and follow up on open invoices with applicable departments• Process invoices, credit, and debit memos for payment• File POs once all invoicing has been entered for payment• Update and maintain invoice tracking manifest• Enter freight bills into proprietary system for rate evaluation and adjustment• Code Non-PO invoices with appropriate cost center and account code• Respond to calls and/or emails regarding payment information when requests are received• Maintain customer relations with vendors and management staff• Label and code monthly Broker Statements with correct ledger details – process for payment• Create supplier file folders/labels when needed to maintain PO filing• Maintain separate Capital Project PO files by Project number• Request W9 form from suppliers when needed• Process new vendor documents for new supplier set-up

• Generate a monthly credit bureau reporting data file; electronically upload the data file to all three major Credit Reporting Agencies in compliance with the FCRA Laws and regulations.• Adept in Metro2 guidelines, reading Metro2 data files, eOscar processing• Complete monthly audits authenticating consumer account information submitted in our credit reporting file.• Establishing and maintaining customer relationships with Client Services representatives at Experian, Equifax, and TransUnion credit reporting agencies.• Answer all credit reporting questions regarding file layouts, accuracy of the reporting• Proactively follow-up with the appropriate Client Representatives to ensure files are being processed in a timely manner.• Reconciling monthly and quarterly invoices received• Create and Analyze account performances as determined by management staff.• User Acceptance Testing for new programs or systems upgrades.• Maintain a thorough knowledge, understanding with all applicable the FDCPA and FCRA laws and regulations.

St Joseph, Missouri, United States

• Review and correct daily statement error files.• Host a weekly scheduled meeting with correspondence vendors. • Responsible for the reconciliation of correspondence vendor invoicing.• Responsible for the reconciliation of all end of month quantities between IT and Finance• Responsible setting up all new correspondences between the vendor and all new clients.• Maintaining vendor relationships• Responsible for ensuring that all documents meet compliance and any state regulations.• Working with the various clients on any changes to their portfolio or special mailings that they may require.

St Joseph, Missouri, United States

• Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and transaction handling.• Call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e., handle time, speed of answer, etc.).• Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.• Reconcile monthly invoices to validate contingency and commission fees.• Reconcile outstanding invoice exceptions.• Mail merging, printing, and mailing correspondence.• Audit external vendors on policy performance.• Establish and maintain business relationships between Client Services representatives, management staff, and external vendors.• Responsible for completing required number of quality reviews for each agent based on client/company performance guidelines