- Coordinate the Learning Management System (LMS) and training communication for 30+ corporate employees, select and recommend training courses, leading to tracking of completion and establishing a unified platform for all training- Prepare and maintain new hire personnel files, update employee profiles in ADP, and completing I-9 verification for an average of 10 new employees a month, ensuring accurate and compliant documentation for onboarding- Develop over 10 comprehensive Standard Operating Procedures for new hire process, improving consistency in hire process- Generate and analyze in-depth reports, including key metrics such as workforce composition and hiring practices, to ensure compliance with OFCCP regulations, contributing to successful audit outcomes and minimizing compliance risks

- Demonstrated strong multitasking abilities by efficiently managing high-volume phone calls, prescription processing, and computer tasks under tight time constraints daily, ensuring prompt and effective handling of inquiries and tasks- Provided exceptional, personalized customer service by assisting an average of 400 customers weekly in a fast-paced pharmacy environment, resulting in high customer satisfaction and operational efficiency- Reinforced and upheld rigorous company guidelines and policies regarding patient confidentiality in all interactions and processes, demonstrated a commitment to safeguarding sensitive information, fostering trust and compliance

- Designed calling scripts to call parents about enrolling toddlers in the study- Helped with the daily upkeep of the lab- Used video coding programs (Final Cut Pro) to chop and code 40 research videosConsented and helped lead the parents through the experiments with their infant