 Conduct Drive Test using TEMS for the customer Complaints. Resolve coverage and quality complaints of the network after analysis. Daily 2G/3G KPIs and Alarm Monitoring. Maintaining agreed 2G KPIs with customer using different parametric changes Monitoring newly SWAP 2G/3G sites KPIs during swap & give go ahead to for DT to subcons after confirmation of resolution of all HW and RF issues. Daily 2G/3G KPIs and Alarm Monitoring Maintaining agreed 2G KPIs with customer using different parametric changes.

 Monitoring newly SWAP 2G/3G sites KPIs. Providing SWAP support as a RNO. Main responsibilities includes detailed analysis of CS/PS KPIs on Cell & BSC level on hourly/daily/weekly basis using Net Numen Analysis of Daily 2G KPIs and Alarm Monitoring. Maintaining agreed 2G KPIs with customer using different parametric changes. Traffic balancing, underutilized & over utilized Cells, recommendations for expansion. Raising operational issue with Operations team. Handling customer complaints. Raising whole network Hardware issues in hardware Tracker and share with operation Team. Analysis on log files using Actix Analyzer.

 Operation and maintenance of WIMAX Radio Access Network. Operation and maintenance of NEC/Sagem microwave equipment. Operation and maintenance of Eltek / Power issues. NMS monitoring and rectification of alarms. On site troubleshoot for RAN sites Resolve the issues regarding configuration, power and access on site Operation and maintenance of Motorola BCU (WIMAX wi4) Conduct ATP of NEC/Sagem microwave equipment according to operator specified standards. Conduct ATP of Motorola BCU (WIMAX wi4) according to operator specified standards. Conduct ATP of Eltek Rectifier according to operator specified standards.

 Installation configuration, commissioning and maintenance of satellites earth station receivers (DVB-RCS & VSAT) Programming of Satellite receivers (Decoders & Modems) as per specifications. Handling Complaints & task management system. End to End data/voice / internet Connectivity Fiber media devices installation and maintenance. Cable network planning and deployment. Installing, Configuring and Troubleshooting of the MOTOROLA Outdoor & Indoor Wireless Equipments WiMAX CPE i600, 450, 650, i400 and i300 series. IAD (1008), SIP PHONE, Fiber Media Converters, Wireless Bridges. Feedback and reporting about customer day to day issues to ensure maximum customer satisfaction.

 Maintain Network, Software & Hardware Of Computers, Laser Printer Help Desk support Help Desk Ticket Management. Server Data Backup

planning & deployment