Sami Rahman Email and Phone Number
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My passion for hospitality began as a busboy and host working at prestigious establishments, including André Balazs properties in West Hollywood, CA. Through years of hard work, dedication, and continuous learning, I progressed to become a member of the food and beverage management team. After several years in Los Angeles, I moved to New York City to pursue the same passion, working as part of the food and beverage executive teams at Thompson Hotels NYC, Norwood Arts Club, The High Line Hotel NYC, Roxy Hotel Tribeca NYC, and most recently at Soho House, a private members club. After ten years in the food and beverage department, I was promoted to Director of VIP Guest Services, Premium Suites Sales, Entertainment Sales, Special Events, Membership Sales, and Director of Programming.As a creative professional with extensive expertise in luxury hospitality, private members' clubs, and the hotel industry, I specialize in daily food and beverage operations, premium VIP guest services, entertainment and sports group sales, premium suite sales, membership sales, front-of-house operations, programming, and special events to generate press and revenue. I develop guest service training and communication strategies with key department managers and the executive team, enhancing day-to-day premium VIP services for all guests.My role involves developing new accounts within the luxury hotel and private membership hospitality industry, targeting growth in culinary events, food and beverage events, corporate events, individual CEOs, entertainment and media sales, sports, and luxury leisure travel sectors. MY LIFE PHILOSOPHY: Exceptional guest service and relationships are the cornerstone of successful luxury hospitality day-to-day operations.STRENGTHSTeam ManagementFront-of-House Operations and CommunicationCreating and Implementing Marketing Strategies for Food and Beverage DepartmentDevelopment, Staff Training, Up-selling, Guest Feedback Demonstrated ability to effectively manage and motivation teams, resulting in improved staff performance and increase productivity.Skills Food and Beverage Day-to-Day Operations – 10 yearsMembership Sales and Programming 5 years Strong Verbal and Written CommunicationSuccessful Resolution of Guest ConcernsMembership Development and Relationship Collaborate with cross Events teams,Management, Marketing, Operation teams, and Press teams, to align membership initiatives with overall objective Assist with the membership on-boarding processPublic Relations Share relevant membership acquisition with leadership team
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Director Of Membership DevelopmentDretore Sep 2024 - PresentCollaborating with the CEO, Membership Manager, and marketing team, we focus on membership growth, brand development, marketing, and programming that attract new members while creating memorable experiences for our current members. Additionally,I am working to engage potential investors for our sister brand, Nocor Collection. Our goal is to cultivate cultural ambassadors who actively contribute to the community and the vibrant culture we are building together.
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Membership ManagerSoho House & Co Feb 2022 - Jan 2023Strand, England, GbI worked closely with the Head of Membership to increase new membership applications from Entertainment, Film, Sport, Tech, Fashion, & Diversity members. As part of my role, I handled VIP member service issues and consistently received commendations from members for my ability to enhance their membership service experience. To ensure the success of culinary events, I led communications with ancillary teams such as Food & Beverage management. I also played a crucial role in increasing brand and social awareness, soliciting partnerships from global organizations such as Barcelona Football Club, the US Men's National Soccer team, Vital Voice, Morrison Gallery, Major Label artists, and other key partners. This added revenue and exposure to new creative A-list VIP members. I ideated and hosted numerous oversubscribed events for members, which increased event revenue and generated interest from potential new members. Some of my successful events included NFT, Bollywood events, Diwali festivals, Spotify Indie music, Netflix, Under 27th members events, and Film screenings. -
Entertainment And Sports -Individual Ceo- Partnership- Sales Consultant-La & NycSixty Hotels Oct 2021 - Jan 2022New York, UsWorked directly with the Director of Sales and Marketing to support marketing activities for their US portfolio.Handled marketing campaigns and social awareness initiatives that increased sales across premium suites, group bookings, and entertainment and leisure offerings.Identified and spearheaded partnerships with key collaborators, such as the Frieze Art Festival, resulting in a partnership deal for our Los Angeles properties. -
Director Of Individual Vip Sales, Small Group Sale And Guest ServiceThe Roxy Hotel New York Jan 2018 - 2022New York, New York, UsWorked directly with the CEO, GM, Sales Director, and Revenue Director to build a tailored and measurable marketing strategy that increased sales of small group and individual premium suites and facilitated the annual forecast budget. Led engagement with the Tribeca neighbors, entertainment groups, sports organizations, the tech community, luxury fashion brands, CEOs, and leisure travel groups.Oversaw revenue scores of the "Grandlife Reward Program" and implemented initiatives to enhance scores consistently. Created and led training sessions for front-of-house staff, GSRs, and managers to consistently improve customer service and relationships.We maintained excellent internal and external customer service levels, as evidenced by social media platforms and other hotel review sites. -
Food And Beverage ManagerThe Roxy Hotel New York Sep 2014 - Dec 2018New York, New York, UsI started my career at the Roxy Hotel as an executive in the food and beverage department. Later on, I was promoted to Premier Suite Sales VIP Guest Service Director. I worked directly with the GM and the CEO of Grandlife Hotel, and Food and Beverage director to come up with a marketing strategy to build relationships with Tribeca Neighborhood and Hotel guests creating a culinary culture and food and beverage programming to generate successful revenue. Additionally, I created and led training sessions for front-of-house staff, food and beverage team members and the Guest Service Representatives (GSRs), and managers to consistently improve customer service and relationships between the food and beverage department and front desk team for guest service issues. I maintained excellent levels of internal and external customer service, by providing them hands-on experience while there visiting the food and beverage outlets departments. Managed day to day operations worked with the beverage director, food and beverage director and Executive Chef to monitor and coordinate the day-to-day operations of their unit during each shift, ensuring all front-of-house (FOH) and back-of-house (BOH) management teams communicate and collaborate effectively.conducted monthly DOHMH training and inspections, ensuring full execution.Reviewed schedules for restaurant operations, managed effective control of food, beverage, and labor costs across all outlets, and oversaw payroll management.
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Director Of Special EventsThe High Line Hotel Jan 2013 - Mar 2014Managed and produced events from conception through completion at a new hotel opening in the Chelsea High Line neighborhood area. Events included conferences, corporate events, fundraisers, screenings, fashion galas, press junkets, and The Armory Arts events. Managed operations, staff, and payroll while focusing closely on cost control and BEO communication with the executive chef and team members. Developed marketing strategies to build and expand the client base with an existing high-profile client roster. Collaborated with the GM and the Sales Director to create brand collateral, ensuring consistency among sales materials and ongoing programs and events
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Assistant Director Of Food And BeverageThompson Hotels Feb 2011 - Aug 2012Chicago, Illinois, UsWorked with the hotel General Manager and the Food , Beverage Director, and Executive Chef to monitor and coordinate the day-to-day operations of their unit during each shift, ensuring all front-of-house (FOH) and back-of-house (BOH) management teams communicate and collaborate effectively.Conducted monthly DOHMH training and inspections, ensuring full execution.Reviewed schedules for restaurant operations, managed effective control of food, beverage, and labor costs across all outlets, and oversaw payroll management. -
Food And Beverage Operations Manager/Assistant GmStandard Hotel Los Angles Mar 2004 - Jul 2010Managed the day-to-day operation of the Restaurant, Lounge Bar and the Pool. Review schedules for the operation of the restaurants, to ensure the highest level of guest service while also monitoring labor costs, and food & beverage costs. Provides overall leadership, recognize and motivate members of the team coach and train the team for operational excellence with priority focus on up-selling and service standards.To ensure that company and statutory hygiene standards are maintained in all areas and work with hotel guide line.
Sami Rahman Skills
Sami Rahman Education Details
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The New SchoolMarketing -
The New School For Public Engagement IsMarketing
Frequently Asked Questions about Sami Rahman
What company does Sami Rahman work for?
Sami Rahman works for Dretore
What is Sami Rahman's role at the current company?
Sami Rahman's current role is Luxury Hospitality-Hotel- Membership Sales- Special Events - Programming..
What is Sami Rahman's email address?
Sami Rahman's email address is br****@****hoo.com
What schools did Sami Rahman attend?
Sami Rahman attended The New School, The New School For Public Engagement Is.
What are some of Sami Rahman's interests?
Sami Rahman has interest in Lifestyle Branding.
What skills is Sami Rahman known for?
Sami Rahman has skills like Event Management, Marketing, Social Media, Hotels, Corporate Events, Hospitality, Event Planning, Restaurants, Food And Beverage, Public Relations, Social Media Marketing, Music.
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