Sami Syed Email and Phone Number
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Skilled Senior HRIT manager and administrator with a background in different facets of IT from technical support to data analytics, HR information systems and managing payroll systems, supply chain systems, applicant tracking systems and more.
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It Systems Analyst IiMercy Medical Center, Baltimore, MdUnited States
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Senior Hris AnalystMag Aerospace Feb 2024 - PresentFairfax, Virginia, Us -
It Systems Analyst IiMercy Medical Center, Baltimore, Md Jun 2021 - Feb 2024Baltimore, Md, Us• Consults with a diverse set of users to assess needs, redesign processes, and improve services; may provide specific process improvement support.• Provides accurate and thoroughly tested functionality, security, and operating procedures to user departments and IT Operations.• Monitors project status and adjusts resources as required to complete tasks and maintain schedules; ensures IT project standards are met.• Ensures development of well-written, accurate documentation of policy, procedure, training and technical information.• Analyzes project implementation requirements and organizes the detailed tasks to accomplish them; works from general project management direction.• Serves as a reliable resource for IT in the implementation and production modes; assists in problem resolution as necessary.• Develops test plans and testing methodology; coordinates project team efforts during testing and user training.• Adheres to IT change management policies and procedures.• Serves as User, System and Security Administrator for Premier connect ERP/Materials Management Solution, UKG Human Resources Information System, and Concur Expense Reimbursement module
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Solutions EngineerZentail Feb 2021 - Jun 2021Columbia, Maryland, Us-Perform technical product demonstrations on Sales calls-Assist the sales team with technical questions and issues-Create feature requests based on customer and prospect feedback -
Technical Support EngineerZentail Sep 2018 - Jun 2021Columbia, Maryland, Us-Help a diverse and dynamic customer base learn how to make the most out of Zentail.-Develop a deep understanding of an ever-changing software ecosystem, as well as understand the goals and learning styles of Zentail customers.-Train new Zentail customers and existing customers via webinars, articles, and phone conferences.-Support customers via phone, chat, and email - as well as demonstrate comfort and expertise in troubleshooting a vast array of software-related issues.-Clearly and concisely relay customer issues and feedback, along with own ideas to improve the platform, to the Zentail product team.-Responsible for regularly improving and refining the processes involved in and expected to take on new roles as the team at Zentail grows.-Assist the Implementation team to take on new customer software implementations
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Client Care ManagerHome Care Assistance Feb 2018 - Sep 2018San Francisco, Ca, Us-Oversee all client care for the Bethesda and DC metro region.-Provide consulting and assessments for prospective clients interested in our services. -Provide field supervision for over 150 CNAs.-Represent Home Care Assistance at all relevant networking events.-Establish relationships with local Assisted Living Facilities, Nursing Homes, Senior Living Communities and other facilities. -Provide Client Support and Client Care and be available on-call 24 hours a day, 7 days a week. -
Research InternJohns Hopkins Medicine Jan 2017 - Dec 2017Baltimore, Md, Us-Assisted with two federal research grants studying the effect of the therapeutic workplace on opiate dependency, and the effect of the therapeutic workplace and basic education on HIV levels in the blood.-Supported the development of a new research protocol studying the specific effects of computer literacy education on knowledge retention and addictive behaviors in opiate addicts.-High participant interaction including communication, tutoring, answering questions, assisting with resume building and job searching.
Sami Syed Skills
Sami Syed Education Details
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University Of Maryland Baltimore CountyInformation Systems
Frequently Asked Questions about Sami Syed
What company does Sami Syed work for?
Sami Syed works for Mercy Medical Center, Baltimore, Md
What is Sami Syed's role at the current company?
Sami Syed's current role is IT Systems Analyst II.
What is Sami Syed's email address?
Sami Syed's email address is ss****@****rcy.com
What is Sami Syed's direct phone number?
Sami Syed's direct phone number is +141080*****
What schools did Sami Syed attend?
Sami Syed attended University Of Maryland Baltimore County.
What skills is Sami Syed known for?
Sami Syed has skills like Public Speaking, Clinical Research, Foreign Languages, Data Analysis, Field Supervision, Healthcare Consulting, Sales, Leadership, Microsoft Office, Data Entry, Sales Management, Customer Service.
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