Samia El-Alami Email & Phone Number

United Arab Emirates

London Area, United Kingdom

Dubai, United Arab Emirates

Dubai, United Arab Emirates

London, United Kingdom

CEB is the leading best practice and technology company with over 30 years of experience working with C-level executives and their teams across functions. We have a unique view in what matters and works for companies when driving business performance through working with a client base of over 10,000 on common strategic challenges companies face. We provide data alongside proven solutions to overcoming these challenges back to our member companies through insights, diagnostic tools and advisory… Show more CEB is the leading best practice and technology company with over 30 years of experience working with C-level executives and their teams across functions. We have a unique view in what matters and works for companies when driving business performance through working with a client base of over 10,000 on common strategic challenges companies face. We provide data alongside proven solutions to overcoming these challenges back to our member companies through insights, diagnostic tools and advisory services.CEB featured amongst Forbes Magazine's 2014 Top 50 most innovative Growth Companies. Skills and Responsibilities: - Communicating our CEB memberships and additional services to C-level Executives and their teams across the functions of a business -Working with C-level executives from large Enterprises in the Nordic region understanding their challenges and offering perspective from the leading best practice and technology company. -Maintaining relationships with clients across companies through strong CRM skills and cross-sell through first sale interactions to generate revenue. Show less

Demonstrated Skills and Responsibilities:• Work in a close knit team of support workers and coordinated various activities involving the residents• Support the service users following their personal support plans including risk assessments • Building relationships with clients and understanding their needs and communication strategies• Accounted for service users’ finances in accordance to the society’s policies and procedures• Assisted services users’ to write, maintain… Show more Demonstrated Skills and Responsibilities:• Work in a close knit team of support workers and coordinated various activities involving the residents• Support the service users following their personal support plans including risk assessments • Building relationships with clients and understanding their needs and communication strategies• Accounted for service users’ finances in accordance to the society’s policies and procedures• Assisted services users’ to write, maintain and review their personal records dispatched by the societyGained numerous trainings including:Certificate in Customer Service ModuleCertificate in Training in Autism and Epilepsy Awareness Trained medication administrator Certified in Basic Life Support Emergency First Aid Level 2 in Food and Hygiene Show less

Gerrards Cross, Buckinghamshire

-Achieve daily sales targets and customer average spend• To lead the team on each shift and ensure the company service standards are upheld. • Escort customers to their tables. • Present menus to customers and answer questions about dishes and make recommendations. • Serve food and/or beverages to customers; prepare and serve specialty dishes at tables. • Check customers are enjoying their meals and take action to correct any problems. • Work closely with other team… Show more -Achieve daily sales targets and customer average spend• To lead the team on each shift and ensure the company service standards are upheld. • Escort customers to their tables. • Present menus to customers and answer questions about dishes and make recommendations. • Serve food and/or beverages to customers; prepare and serve specialty dishes at tables. • Check customers are enjoying their meals and take action to correct any problems. • Work closely with other team members to ensure excellent service is provided to all customers. • Take directions and guidance from managers. • Check customers’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. •Work closely with Chef and Manager on various seasonal menus and private events • Stock service areas and carry out stock takes on a weekly basis Show less

South-East England

• As a Team, maintained a high level of customer service gaining 10 consecutive 100% mystery shoppers • Strong attention to detail in all areas such as portion control, rotating stock ensuring consistency is maintained• Use of I.T skills with software’s including Lynx as well as Microsoft word and Excel • Awarded certified coffee trained Barista , which involved delivering a product at the right time, with the right measurement and consistency• Adapted with flexible shifts in… Show more • As a Team, maintained a high level of customer service gaining 10 consecutive 100% mystery shoppers • Strong attention to detail in all areas such as portion control, rotating stock ensuring consistency is maintained• Use of I.T skills with software’s including Lynx as well as Microsoft word and Excel • Awarded certified coffee trained Barista , which involved delivering a product at the right time, with the right measurement and consistency• Adapted with flexible shifts in various locations including Windsor, Oxford, Didcot and Reading Show less

Master Of Science (Msc) With Merit, International Management, Dissertation '' How Consumers Attitudes Changed Towards Consumerism In Dc"

Distinction (78%) Final Year Project exploring '' How consumers attitudes changed towards consumerism in developing countries'' Modules.

Bachelor Of Science (Bsc) First Class, International Business, 1St Class Honours

Marketing Communications International Technology Management International HRM Business Ethics, Sustainability and Corporate Governance.