Samiah Sultana Email & Phone Number

Delft, South Holland, Netherlands

My current responsibilities include:- Building a comprehensive understanding of product offerings, business context and customer requirements- Applying the above to analyse requirements and prioritise creation of product trainings and documentation for internal and external stakeholders- Collaborating with stakeholders to stay up-to-date on the latest developments within the organisation- Creating quarterly road maps for the Product Learning & Enablement team (PL&E team) - Applying the Scrum framework to process requests of different scope and size by chunking them into manageable product backlog items- Planning sprints with the Scrum master and managing the product backlog for the PL&E team- Facilitating adoption of agile principles within the team by organising and mediating discussions/workshops, and helping identify opportunities for application

Netherlands

- Worked alongside technology teams to plan content and training creation for new products under development- Planned projects to create and update help content/product trainings for new and existing products - Created and reviewed storyboards for product trainings- Developed product trainings and managed their hosting - Wrote help content for new and existing products- Shared instructional design and project management best practices by facilitating discussions

Groningen, Netherlands

As a co-founder, I was responsible for:- Conceptualising the Not Alone Groningen platform for peer/community support- Presenting the idea to other co-founders - (In collaboration with the other co-founders) Setting up the 5 core teams and deciding on roles and responsibilities within the organisation (Peer Support, Self-Help Groups, Learning & Development, Marketing and Legal & Administration) - Guiding the development of training modules for peer support volunteers and self-help group facilitators- Planning and facilitating volunteer trainings- Seeking out collaboration opportunities and assistance from other similar initiatives and the university- Evangelising student mental health support - Managing administrative and legal tasks such as registering Not Along Groningen as a stichting - Mentoring volunteers to take over key roles to replace the co-founders- (As a member of the board) Advice and mentorship to current volunteers

Groningen, Netherlands

- Guided two groups of first-year students through their orientation year at the university- Taught an introduction to research methodologies, academic and writing skills - Reviewed and graded student submissions- Provided feedback to students for their interim submissions- Guided students through challenges they faced while working on their academic skills assignments

Bengaluru Area, India

- Set up internal learning and development teams for clients- Planned and managed training projects from start to finish- Analysed business and training needs- Developed training strategy and designed instructional systems- Analysed job roles and created competency models- Designed curricula, developed training content and conducted trainings- Evaluated training interventions for effectiveness- Designed and facilitated instructional design workshops Industries: Telecom, financial services, logistics, healthcare, pharmaceuticals, Education, FMCG, automotive, soft skills, software

Bangalore

- Collaborated with stakeholders to identify clients’ business goal/s and training needs- Conducted job role analyses and created competency models to further analyse training needs- Planned, managed and executed projects to develop training content- Conducted regular risk analyses and reported findings (and possible solutions) to stakeholders- Mentored analysts and conducted internal trainings/knowledge-sharing sessionsRecognition:- Finalist for the Inspire Asia‑Pacific leadership award- Winner of Pinnacle award for performance in client‑facing work- Winner of Capability Development award for organising and conducting in‑house trainingsIndustries: Energy, metals and mining, financial services, software

Bangalore, India

- Conducted Instructional Design workshops for organisations- Managed clients and projects- Identified business and training goals- Estimated effort and costs for training projects- Planned, scheduled and managed projects - Designed training solutions, developed content and delivered trainings- Reviewed deliverables to ensure fulfilment of needs and compliance with training strategy

Bangalore, India

Managed clients, analysed training requirements, designed training solutions, initiated and managed projects to develop training content, created and reviewed storyboards, and reviewed developed trainings for fulfilment of business and training goals.

Bengaluru Area, India

Supported project management and business development teams on pilots and requests for quotes, managed resourcing within the instructional design team, mentored new members of the instructional design team, analysed clients' training needs and conceptualised solutions to meet such needs, developed training content, reviewed developed training products for fulfilment of business and training goals, and (as a member of the core team) created roadmaps for employee development initiatives.Industries: Telecom, financial services, healthcare, FMCG, retail, soft-skills

Bengaluru Area, India

Collaborated with product teams to develop the tone of voice for Yahoo! products and helped develop communication strategies to market the products. As a user research, I conducted usability tests for products in development and reported the results to stakeholders.

Hyderabad Area, India

Created content outlines, developed and peer-reviewed storyboards and eLearning courseware, and supported the technology teams in the development of the courseware.

Bachelor'S Degree, Psychology, 8.1

Activities and Societies: * Academic skills student mentor at the Behavioral and Social Sciences faculty, University of Groningen * Member.

M.A., Mass Communication, 6.8

Bachelor'S Degree, Computer Applications, 7.4