Sami Awad Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

I am a freelance fashion designer with a focus on private styling and design for clients. My expertise lies in designing both men's and women's clothing. Notably, I have successfully designed a comprehensive collection of women's blazers and suits in Dubai. Furthermore, I have provided original design concepts for a client in Canada, encompassing two primary concepts. Additionally, I have extensive experience working with individual clients as a stylist and fashion advisor.

Dubai, Dubai, United Arab Emirates

• Oversaw the daily operations of the store, providing guidance, training, and constructive feedback that helped enhance productivity.• Effectively tracked the store’s key performance indicators (KPIs) and mentored the team, leading to increased store sales and ensuring the smooth progress of daily tasks.• Managed the store’s inventory, including stock supervision, which reduced stock discrepancies.• Ensured the accuracy of cash handling, point-of-sale (POS) transactions, and the accounting system.• Led team meetings and briefings, and provided weekly status reports to management.• Consistently ensured product knowledge and exceptional customer service, resulting in increased sales and improved customer satisfaction ratings.• Addressed customer complaints promptly and efficiently, leading to timely and effective resolution.• Stayed up to date on current fashion trends and incorporated them into personal styling.• Established rapport with customers that made them feel valued and appreciated.• My participation in visual merchandising (VM) as part of my fashion styling experience resulted in enhanced customer engagement and increased sales.• Upheld a positive and professional image of the store and the brand.

Dubai, Dubai, United Arab Emirates

• Helped customers determine their size and desired fit, and provided customers with a memorable shopping experience.• Analyzed current fashion trends and incorporated them into personal styling.• Learned the features and benefits of new product launches to help drive sales.• Processed customer transactions using POS software.• Built rapport with customers to make them feel valued and appreciated.• Participated in VM (Visual Merchandising) as part of fashion styling.• Created a positive and elegant image for the company.• Monitored the store's KPIs and ensured daily tasks progressed.• Handled cash and the accounting system for store closing and morning shifts.• Assisted new joiners with in-store product knowledge training and informed them about company rules and policies.

Dubai, Dubai, United Arab Emirates

• Maintain knowledge of fashion trends and new styles.• Use product knowledge to sell various types of clothing.• Provide customers with a memorable shopping experience.• Help customers determine their size and desired fit.• Analyze current fashion trends and incorporate them into personal style.• Learn the features and benefits of new product launches to help drive sales.• Use brand expertise to help customers determine size and desired style.• Process customer transactions using POS software.• Build rapport with customers to make them feel valued and appreciated.• Participate in VM (Visual Merchandising) as part of fashion styling.• Create a positive and elegant image of the company.

Dubai, United Arab Emirates

• Foster effective client relationships by ensuring clear communication, mutual understanding, and timely project completion, meeting all the deadlines.• Increased client portfolio through strategic upselling and client retention initiatives.• Recommended additional services and strategies that enhanced client success.• Monitored client budgets, provided cost explanations, and negotiated terms as needed.• Stay abreast of industry trends, competitor activities, and changes that may impact clients.• Delivered regular progress reports to clients and upper management.• Handled customer inquiries and requests promptly and efficiently.• Collaborated with the sales and marketing team to identify and engage prospective clients, and deliver campaigns that exceeded client expectations.• Maintained accurate records of client transactions and prepared and explained quotations and invoices to clients.Some of the Key accounts I managed : EXPO Dubai 2020, BAZZAR, La Mezcaleria ...etc

Dubai, United Arab Emirates

• Welcomed customers and created a positive shopping environment.• Provided knowledgeable and accurate information about products and services.• Processed transactions efficiently and accurately.• Handled customer complaints and concerns promptly and professionally.• Promoted and demonstrated products and services effectively.• Upheld the company’s professional image and values.• Identified sales opportunities and developed customer relationships.• Gathered and reported on customer feedback and product interest.

Tartus District, Tartus Governorate, Syria

•Oversaw and managed the hotel’s reception staff.• Conducted interviews with potential reception staff to explain the hotel’s policies, procedures, and job duties.• Addressed guest inquiries and concerns in a timely and professional manner.• Translated emails and faxes and responded to them as appropriate.• Handled guest complaints and worked to resolve them to the guest’s satisfaction.• Forwarded positive and negative feedback from guests to the hotel manager.Marketing Department:• Collaborated with the marketing team to promote the hotel and maintain its appeal to guests.• Maintained relationships with tourism offices and secured deals for tourist trips to the hotel.• Organized tourist trips to the hotel and created itineraries for these trips.• Promoted events that would take place at the hotel.• Coordinated with magazines, newspapers, and advertising media to promote the hotel.

Homs Governorate, Syria

•Product promotion.• assisting stores with sales.•participating in company events as a cohesive team of university students, all within our designated field of operations.

Syria

welcome customers as a host.Promote the devices and inform the visitors about the specifications of each device in the showroom , in addition to the external promotion in shops and malls .