Partner with clients in creating a vision for what’s possible in their organization then crafting and executing a plan to achieve that vision; engage client leadership, management, and teams in Lean, continuous improvement, and other transformational initiatives; train teams on technical Lean tools and Lean leadership skills; and provide one-on-one coaching to all levels of leadership on how to lead in a Lean environment successfully.

Lead ISO 9001, 13485, and AS9100 audits, help organizations gain ISO certification, deploy Six Sigma projects (DMAIC and DMAVD) and Lean tools/techniques, improve process efficiency and customer satisfaction, and reduce errors/defects.

Manage all quality activities; lead team in improvement efforts, document and address non-conformities, root cause analysis, determine and implement corrective actions, technical writing and document control, facilitate QMS training to all employees, continuous improvement, maintain quality and supplier scorecards, guide QMS audits, and Lean/Six Sigma project management. Oversee all purchasing activities; manage supplier performance, negotiate costs and contracts, build strategic supplier relationships, forecast, and inventory management.

Review demand and forecast to determine inventory requirements, place and track purchase orders, manage all vendor returns, train new buyers, negotiate product costs, maintain vendor files, and source new products. Resolve price, lead time, shipping and quantity discrepancies. Preform special projects and other duties as assigned.

Assist clients with determination of project scope, provide advice on marketing strategies to reach a particular audience, and create designs for web and print.

Maintain sales goals and quality standards, coach sales associates, set up for new lines, and organize displays on sales floor.

Set up new accounts, manage ATM and vault, promote and sell bank products and services, maintain sales goals, and train new banker and tellers.