Provides small and medium-sized businesses with the online tools they need to succeed and building passionate long-term customer relationships. Services provided: UI/UX Design, Web Development, Automation, User Interface Development, and more.

• Lead marketing team driving product design and perfecting inbound marketing strategy.• Fine-tuned customer journey & personas by measuring effectiveness of web pages and email campaigns • Redesigned formulary application used by national pharmacy chains. • Conducted user interviews, user testing, and utilized metrics to design the final product.• Conducted user research developing new branding for a fun, engaging, modern feel as well as creating a design style guide to maintain consistency.• Produced live and animated videos for marketing campaigns increasing user engagement through a rapidly growing medium.

• Planned and designed landing pages increasing conversion rates by guiding leads further down the customer journey• Researched, Tested, & Designed email templates that increased click-through rates.• Developed and design a product called FLAVORx University, a resource for customers to easily find information about products via videos, documents, and FAQs using a search functionality.• Researched, Designed and implemented an internal Knowledge Base for employees to quickly access information which improved customer support and internal communication about products

- Oversaw web and software teams ensuring departmental profitability and nurturing a results-driven culture- Implemented a project management program which increased departmental profitability through improved processes and reporting retaining all clients post-implementation- Developed new services to create AtNetWeb assisting businesses in growing and maintaining their online presence- Performed team member reviews and developed training programs that cultivate team talent and leadership to add value and services to AtNetPlus’s web offerings.- Created and facilitated AtNetWeb Academy outreach events for new and existing clients to educate on web trends and best practices.- Instituted a team knowledgebase that the department maintained containing lessons learned and information with the goal of reducing project risk and time to onboard new clients and employees.

- Designed and developed custom responsive websites and intuitive user interfaces for online applications- Scoped and developed website functionality and workflows based on client's business needs with a focus on ROI.- Fielded website support calls providing timely solutions while keeping customer service top priority- Assured websites adhered to best practices per Google’s algorithm and developed search engine optimization plans to increase website’s visibility on multiple search engines.

- Ghost authored blogs for AtNetPlus’s website focusing on client education and promoting services- Developed and deployed cross-network social media campaigns aimed at growing brand awareness and increasing engagement- Coordinated and developed the programming, marketing, and attendance for monthly client education and engagement events - Produced press releases detailing company hires, awards, and more to celebrate and document the company's achievements and growth- Rebranded company image creating a new logo format, branding standards, and marketing materials to support sales efforts- Managed Google AdWords campaigns creating landing pages to collect leads supporting the sales team in an effort to grow the client base- Supplemented web department support and development needs