Supervisor Of New Credit Accounts
Orlando, Florida, United States
Supervised and assigned tasks for a team comprised of seventeen peopleExpense administrator of Concur for the teamAssessed, approved, and purchased necessary items for the teamSubmitted headcount for yearend budgetary needsEvaluated Business and Consumer credit reports from Dun & Bradstreet and Equifax through SalesforceReviewed escalations and consulted with team members for the most effective decisionRestructured the New Credit Accounts team for growth and process improvementHired, onboarded, and trained new team members while also creating training materials for employeesHeld one on one check-ins monthly with each team memberConducted Merit Increase reviewsCreated pay bands and adjusted wages based on MeritCommunicated with upper management on sensitive information to make the best decision for the company based on the customer's credit reporting mitigating riskReviewed bank statements and/or Profit and Loss sheets to extend lines of creditResearched potentially fraudulent businesses and performed background checksAssisted with SOX auditing for team compliancePerformed pay roll tasks, altered timecards accordingly, and managed HR requirements in Workday.