Samig Barikhan Email & Phone Number

Yerevan, Am

Armenia

API & SMS Gateway Management:- Manage REST APIs and SMS Gateways, enhancing data flow efficiency.- Collaborate with cross-functional teams to integrate new features and optimize existing functionalities.- Develop expertise in API testing and VPN configuration, reducing downtime for client services.- Monitor API usage patterns to proactively address issues and improve responsiveness.Technical Support:- Provide support for Dexatel’s clients and vendors, focusing on fast, effective issue resolution and high customer satisfaction.- Develop streamlined troubleshooting protocols, enabling support teams to address complex issues efficiently.- Create detailed documentation and client-focused FAQs, improving the self-service experience and reducing support requests.Network Administration:- Spearheaded network troubleshooting and optimized connectivity.- Conduct assessments of network infrastructure to identify vulnerabilities and inefficiencies. - Utilize Wireshark for traffic analysis, diagnosing and resolving latency and packet loss issues.- Manage and control Mac devices both locally and remotely, ensuring consistent performance and security compliance.Security Compliance - GDPR & ISO 27001:*Currently undertaking a self-led initiative to enhance GDPR and ISO 27001 security standards within Dexatel:- Focus on implementing data protection measures and establishing comprehensive information security frameworks.- Conduct a thorough review of current policies and practices to identify gaps in compliance and security.*Actively learning and applying ISO standards and Data Protection Officer (DPO) responsibilities:- Engage in training programs to understand regulatory requirements and data management strategies.- Develop actionable plans to ensure compliance, including drafting policies and conducting risk assessments.- Establish protocols for data handling to fortify company-wide data privacy practices and mitigate risks.

Primary focus on advertising, responsible for generating visual concepts and executing the overall layout and production design for a range of materials such as advertisements, brochures, magazines, and posters.

Aleppo, Syria

*Play a crucial role in supporting the professor and students throughout the learning process.*Assist the professor in conducting practical sessions, providing guidance on programming concepts and techniques, and helping students troubleshoot any coding challenges they encounter.*By offering individualized assistance, answering questions, and providing constructive feedback, you contribute to the student's growth and success in their programming journey in Java.

Aleppo, Syria

*Collaborate with developers to design, compile, debug, and modify Java and SQL programs for diverse business software applications.*Support senior IT specialists in delivering initial training and assistance to users, including hardware and software installation and setup, troubleshooting connectivity and data access problems, and facilitating access to shared drives and devices.

Aleppo, Syria

*Evaluate the IT requirements of clients and offer appropriate recommendations, which may include suggestions on IT equipment.*Negotiate sales agreements and discounts while also providing technical guidance and support post-sales.*Establish temporary sales structures at marketplaces to attract potential customers.

Aleppo, Syria

*Administer, uphold, and troubleshoot IT systems, encompassing hardware and software installation and configuration.*Deliver precise and succinct technical support, offering clients step-by-step guidance.*Install and configure applications, such as anti-virus software and Microsoft Office, for clients.*Devise and refine data recovery strategies to effectively address unforeseen data loss or security breaches.