Sami Ghersheen Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

Old Airport Road, Al Markaziyah, Abu Dhabi United Arab Emirates

Perform First level troubleshooting to clear network faults. Monitoring Link disturbance/fluctuations through available tools. 24/7 Emergency technical Support to Fault Management Team and Field Engineers. 24/7 Alarm Monitoring & troubleshooting. Participate on commissioning and acceptance test for expansion & newlyinstalled Core & Access network projects that leads to traffic loading approval. Analyze and provide root cause for common network issues, tier 2 support for allescalated issues. Coordinating with Global NOC / Core Network teams about fault diagnosis andcommissionsNetwork Modernization & Roll-outImplementation of IP network projects for customers under Etisalat Managed ServicesSolutionsInternet Backbone Infrastructure Operation & MaintenanceResponsible for Configuration and Maintenance of IP Telephony Systems (Cisco CME, Asterisk, 3CX)Responsible for Incident Management and troubleshooting routing protocols such asStatic, RIP, OSPF, EIGRP and BGP.• Configuration of Cisco1841, 1921, 2811, 3825 routers as CE for different L3-IPVPN and ILL customers.Implementation of Cisco (enterprise and Meraki), Aruba, and HP wireless solution. Configuring and implementing Remote Access using Cisco, SonicWall, Fortinet, Juniper, and OpenVPN to facilitate the teleworkers. Worked with business planners, partners, suppliers and technical personnel to fullyunderstand the business requirements and map these requirements to specificTechnologies and configuration/implementation capabilities. Engaged in an IT and Security Audit. Responsible of doing site surveys for potential clientsParticipate in preparing quotations and BoQs.

8Th Floor, Saudi Pak Tower, Blue Area, Islamabad, Pakistan

1. Warid Project2. CMPak Quetta 2G 234-Sites Swap Project3. CMPak Quetta 3G 335-Sites Swap Project4. CMPak Quetta 4G 127-Sites Swap Project5. CMPak Karachi 2G/3G/4G Liyari 3900-BBU Swap Project6. CMPak Karachi Congestion Removal Project7. CMPak Karachi 4G services Up-gradation Project8. CMPak South-2 3G Services Up gradation Project9. CMPak South-2 BBU-Media Upgradation Project10. CMPak North-2 901 Sites ALU-RTN900 Microwave Swap project11. CMPak North-2 901 Sites TSSR12. CMPak North-2 901 Sites End to End Media Up-gradation and Testing13. CMPak North-2 838 Sites 3G/4G services Installation, PAT, Equipment Delivery, Subcon Management, 14. DCN management15. Access Network Management