Highly Skilled production operations manager with 15+ Years of experience working in the luxury goods and jewelry industry. I am a result-driven professional with a track record of success in managing complex operations and delivering exceptional products to clients. With year of experience in the jewelry industry, I have honed my skills in optimizing production processes and managing cross-functional teams to ensure seamless operations. I am skilled in identifying areas for improvement and implementing strategic solutions to increase efficiency, reduce costs, and enhance overall productivity. Skilled in Negotiation, Business Planning, Analytical Skills, and Inventory Management. Strong operations professional with a BS in Business Management from American University of Science and Technology. GIA certified as Applied Jeweler Professional, and in progress for Graduate Gemologist certification.Throughout my career, I have built strong relationships with suppliers, vendors, and clients, resulting in a reputation for delivering outstanding service and maintaining high levels of client satisfaction. As a proactive problem solver, I am always seeking ways to innovate and improve processes, and I have a keen eye for detail that enables me to identify and address issues before they become problems. I thrive in fast-paced, dynamic environments and excel at managing multiple projects simultaneously. Accomplishments:• Supervised the operations of production including a team of 15 jewelers to meet production plan.• Ensured full production levels are met while performing safety, quality, cost, and inventory management within operating budget controls. • Supervised and directed the production and administrative team, planned training programs, safety programs, and plant improvement projects.Expertise:Production Management, Project Management, Quality Control, Quality Assurance, Operations Management, Analytical Skills, Business Planning, Change Management, Forecasting, Financial Analysis, Project Planning, Organizational Development, Inventory Management, Management, Supervisory Skills, Training, Development, Employee Relations, Communication Skills, Motivation Skills, Management, Customer Satisfaction, Business Improvement, Negotiation Skills, Team Leadership, Customer Service, Team Management, Leadership Skills, Sales Operations, Production Planning, Team Building, Sales Management, Quality Management, Sales, Marketing.