Samih Khalaf Email & Phone Number

Glenroy, Vic, Au

Kyabram, Victoria, Australia

Provide high-quality technical support relating to infrastructure, network, and device issues. Support the Facilities Manager in delivering projects by scheduling, preparing contracts, and procuring material. Supported the operation to transition from the copper phone system to NBN as per regulatory requirements. Reinstated server certifications which were not in place for over three years and posed a significant risk to the business. Delivered a file management project which entailed developing an asset register, documenting all assets, assigning preventative maintenance tasks, and preparing a report for the management team to approve an auction for items that are aged or not used.

Melbourne, Victoria, Australia

Revamped website to increase functionality and search results, resulting in increased website traffic and improved user experience.Designed and implemented a project management framework on SharePoint, resulting in increased efficiency and improved project delivery.Created Power BI reports to analyze data and provide insights to stakeholders, leading to better decision-making and improved business outcomes.Developed workflow diagrams and Gantt charts to track project progress and identify potential bottlenecks, resulting in improved project planning and delivery.Conducted user acceptance testing and ensured solutions met business requirements, resulting in higher user satisfaction and improved business outcomes.

Des Moines, Iowa Area

Led the development and implementation of a project plan to build out a cryptocurrency mining warehouse. Planned and implemented hardware updates to system hardware and software, resulting in <1% downtime. Increased network availability, utilisation, and latency by executing corrective plans for action for network performance issues.

Ontario, Canada

Program and operate CNC machines to produce high-quality precision parts to customer specifications.Interpret technical drawings and blueprints to set up machines and determine appropriate cutting speeds, feed rates, and tool selection.Use precision measurement tools, such as micrometers and gauges, to ensure the accuracy of parts and make adjustments as necessary.Perform routine maintenance on machines, such as lubrication and cleaning, to ensure optimal performance and longevity.Collaborate with engineering and design teams to optimize machining processes and improve part design for manufacturability.Troubleshoot machine issues and perform basic repairs as needed.Maintain accurate records of production and materials usage for inventory and quality control purposes.

Windsor On,

- Resolved virus and malware issues - Installed software and operating systems on company/personal computers. - Restored data, operating systems, files, documents and drivers.- Ordered necessary supplies and parts to repair malfunctioning hardware.

Bachelor Of Science - Bs, Management Information Systems, General

Cybersecurity Certificate, Information Technology