As a proactive and licensed insurance professional, I'm at my best providing on-point account management in order to maintain exceptional customer service and improve my employer's bottom line. ☛ Often referred to as resourceful and a positive influence, a quote from a prior manager reads “Anyone needing all policy details managed correctly will find confidence in Sami; he has full command of all pertinent aspects and operates with integrity and great efficiency. He is a team player who never hesitates to jump in and help, and we frequently relied upon him to train onboarding employees, not only because of his knowledge base, but also because of his ability to put others at ease. Sami is the kind of employee Supervisors dream of having on their team.” Some of my core competencies include:» Personal Lines Policy Management – Home, Auto, Umbrella & Flood » High Net Worth Client Relationships/Client Retention » Carrier Liaison » Policy Quoting/Binding/Endorsing » Process Improvements & Workflow Streamlining » Cross-Team Collaboration» Staff Training & Mentoring » Transparent Communications » Strict Confidentiality » Bilingual - English/ArabicI have a Bachelor's Degree in Speech Communications from CSUN and hold active P&C and Life & Health insurance licenses. I am very familiar with Epic, AMS360, Citrix, RealQuest, Microsoft Office Suite, and Adobe Lightroom, am extremely knowledgeable in flood insurance, and have first-hand experience working with different underwriting criteria for 44 different states.I am proud to be a team member for EPIC Insurance Brokers in Woodland Hills, and when I'm not on the job I enjoy sailing, photographing nature and wildlife, and watching the LA Kings or Dallas Cowboys play. ⇨ I look forward to connecting!