Sami Häyrynen
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Sami Häyrynen Email & Phone Number

Customer Experience Professional | COO | CCO | Founder @ Gamut Oy & Kokea Oy | Entrepreneur at Gamut Oy
Location: Helsinki Metropolitan Area, Finland, Finland 11 work roles
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Current company
Role
Customer Experience Professional | COO | CCO | Founder @ Gamut Oy & Kokea Oy | Entrepreneur
Location
Helsinki Metropolitan Area, Finland, Finland

Who is Sami Häyrynen? Overview

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Quick answer

Sami Häyrynen is listed as Customer Experience Professional | COO | CCO | Founder @ Gamut Oy & Kokea Oy | Entrepreneur at Gamut Oy, based in Helsinki Metropolitan Area, Finland, Finland. AeroLeads shows a matched LinkedIn profile for Sami Häyrynen.

Sami Häyrynen previously worked as Founder | Customer Experience at Gamut Oy and Chief Executive Officer at Kokea Oy.

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Email format at Gamut Oy

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Gamut Oy

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Profile bio

About Sami Häyrynen

I have over 20 years leadership experience from ICT & customer management business. My passion is to ensure and develop excellent customer relationships, and I work always with human centric “let’s do it together” -attitude. My specialities and skills: Leadership, Customer management development, Business process development, Project management, Budgeting, ITIL, communication management.Let’s discuss, maybe I can help you: sami@gamut.company

Listed skills include Telecommunications, Outsourcing, Customer Service, Leadership, and 43 others.

Current workplace

Sami Häyrynen's current company

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Gamut Oy
Gamut Oy
Customer Experience Professional | COO | CCO | Founder @ Gamut Oy & Kokea Oy | Entrepreneur
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11 roles

Sami Häyrynen work experience

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Founder | Customer Experience

Current

Finland

Olemme PK-yritysten, yrittäjien, toimitusjohtajien sekä myyntijohtajien kumppani. Meidän tehtävä on auttaa asiakkaitamme onnistumaan.Kehitämme liiketoimintaa, keskittyen myyntiin, asiakkuudenhallinnan kehittämiseen, bisneslähtöiseen talouteen ja tiedolla johtamiseen.

Jan 2024 - Present

Chief Executive Officer

Current

Helsinki Metropolitan Area

Autamme yrityksiä asiakaskokemuksen ja asiakkuudenhallinnan kehittämisessä.

Jan 2024 - Present

Chief Customer Officer

Helsinki Metropolitan Area

As a Chief Customer Officer, and as a member of Gapps Management Team, I’m in charge of customer relationships with our customer success managers and account executives, and of course with our brilliant Support team.Key responsibilities at management team:- Comprehensive business development as part of the management team- Process-, work method- and.

Jan 2022 - Dec 2023

Head Of Customer Experience

Helsinki Metropolitan Area

Jan 2021 - Jan 2022

Business Development Spartan

Helsinki Metropolitan Area

Oct 2020 - Jan 2021

Director Service Development

Häyrynen Consulting

Helsinki Area, Finland

I helped companies to develop account management models, processes and leadership to ensure excellent customer satisfaction.

Sep 2019 - Jan 2021

It Business Partner

Helsinki Metropolitan Area

Aug 2020 - Oct 2020

Service Director

As a Service and Account Director, and as a member of Benemen's Management Team, I’m on charge of Benemen Finland's customer relationships with my account management and customer service team.Key responsibilities at management team:- Comprehensive business development as part of the management team- Process-, work method- and system- development- Business.

Aug 2012 - Sep 2019

Manager Client Operations & Sales Support Manager

Goexcellent

Helsinki Area, Finland

Responsible for GoExcellent's service production in Helsinki. Service was divided to three divisions, with a total of 200+ customer service specialists worked both in inboud and outbound. I was also responsible for GoExcellent's Sales Support Department, whose main task was to develop support methods and support supervisors in coaching.

Mar 2010 - Aug 2012

Group Manager

Helsinki

Group Manager / TeliaSonera BBITAs Group Manager I was supervisor at the internal service desk for over 100 internal tools and services.Key Responsibilities:- Leader & coach for Service Specialists and System Managers- Budgeting- Recruiting- Service Desk development - Internal and external stakeholder collaboration- Service quality development projects

Oct 2007 - Feb 2010

Team Manager

Helsinki

Jan 2001 - Sep 2007
FAQ

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What company does Sami Häyrynen work for?

Sami Häyrynen works for Gamut Oy.

What is Sami Häyrynen's role at Gamut Oy?

Sami Häyrynen is listed as Customer Experience Professional | COO | CCO | Founder @ Gamut Oy & Kokea Oy | Entrepreneur at Gamut Oy.

Where is Sami Häyrynen based?

Sami Häyrynen is based in Helsinki Metropolitan Area, Finland, Finland while working with Gamut Oy.

What companies has Sami Häyrynen worked for?

Sami Häyrynen has worked for Gamut Oy, Kokea Oy, Gapps, Sparta Consulting, and Häyrynen Consulting.

How can I contact Sami Häyrynen?

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What skills is Sami Häyrynen known for?

Sami Häyrynen is listed with skills including Telecommunications, Outsourcing, Customer Service, Leadership, Team Management, Sales Operations, Customer Experience, and Service Delivery.

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