Samik Ghosh
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Samik Ghosh Email & Phone Number

Global Head, Analytics, CX Management, Domain BPS @ Enterprise Cognitive Business Operations at Tata Consultancy Services
Location: Kolkata, West Bengal, India 9 work roles 2 schools
1 work email found @tcs.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Global Head, Analytics, CX Management, Domain BPS @ Enterprise Cognitive Business Operations
Location
Kolkata, West Bengal, India
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Who is Samik Ghosh? Overview

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Samik Ghosh is listed as Global Head, Analytics, CX Management, Domain BPS @ Enterprise Cognitive Business Operations at Tata Consultancy Services, a company with 408935 employees, based in Kolkata, West Bengal, India. AeroLeads shows a work email signal at tcs.com and a matched LinkedIn profile for Samik Ghosh.

Samik Ghosh previously worked as Head, Digital Transformation Services for New Growth Markets at Tata Consultancy Services and Global Head, Data Services @ TCS Analytics and Insights at Tata Consultancy Services. Samik Ghosh holds Bachelor Of Technology, Mechanical Engineering from National Institute Of Technology, Kurukshetra, Haryana.

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{first}.{last}@tcs.com
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Profile bio

About Samik Ghosh

26+ years of experience in strategizing, architecting, transforming and governing large programs and operations which included management of global teams and multi cultural interaction with Global Delivery Centers across India, China, Columbia, Hungary, Japan, Malaysia, Mexico, Philippines, UK, US and Uruguay. Worked with customers globally with consistent success in Sales, Solution and Delivery across a wide gamut of domains ranging from Banking / Financial Services, Retail, CPG, TTH, Telecom, Media, Manufacturing, Energy & Resources, Utilities and Professional Services. A thought leader and winner of multiple awards from Customers and TCS, he specializes as:* an Advisor for strategic initiatives to derive business outcomes* a Design Thinking Evangelist and Innovator* a Change Management navigator driving transformation

Listed skills include Program Management, Outsourcing, Pre Sales, Team Management, and 22 others.

Current workplace

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Tata Consultancy Services
Tata Consultancy Services
Global Head, Analytics, CX Management, Domain BPS @ Enterprise Cognitive Business Operations
bombay, maharashtra, india
Website
Employees
408935
AeroLeads page
9 roles

Samik Ghosh work experience

A career timeline built from the work history available for this profile.

Global Head, Analytics, Cx Management, Domain Bps @ Enterprise Cognitive Business Operations

Current

Kolkata, West Bengal, India

~ transform business operations through automation, analytics, contextual insights and infrastructure to make them intelligent, agile, scalable, resilient and adaptable.~ Domains: telecom, media, information services, technology, software, professional services, utilities~ Customer experience management (front office/contact center) across industries

Aug 2023 - Present

Head, Digital Transformation Services For New Growth Markets

Kolkata, West Bengal, India

~ Partner with customers in their journey for Growth and Transformation as well as Cost Optimization and Modernization with a focus on delivering towards their business KPIs / outcome~ Technology: AI/Analytics/BI/Visualization | Blockchain | Cloud / Hyperscalers | Data Services | IoT | Middleware / Integration | Oracle | SAP | SalesForce, Niche.

May 2022 - Aug 2023

Global Head, Data Services @ Tcs Analytics And Insights

Kolkata Area, India

~ Consultative sales, solutions, implementation across the data life cycle for customer data estates (on-prem, cloud, hybrid) with contextual advisory shared across industries~ Being a part of customer journeys, enabled their aspirations towards growth and transformation leveraging target operating models which are democratized, governed, scalable and.

Jan 2018 - Apr 2022

Global Head, Technology And Innovation @ Tcs Analytics And Insights

Kolkata Area, India

~ Devised key components of the TCS Analytics and Insights Innovation Charter and initiated Co-Innovation partnerships for Engineering in Data and Analytics~ Kicked off the culture of Innovation within TCS Analytics and Insights through Hackathons, Innovation Days, Publications, Design Thinking etc.

Jul 2017 - Dec 2017

Global Head, Talent Development For Tcs Bps

Kolkata Area, India

* Devised a new ROE model - "3i" to measure effectiveness of training within TCS BPS* Key initiatives centered around Domain Academy, Nano Learning, Blended Learning, Technology enabled Virtual Classrooms and enabling Learning for an individuals learning style; introduced an array of Signature Programs for key roles, enabling positive business impact

Apr 2015 - Jun 2017

Global Head, Transitions For Bfsi Bps (Tcs Eserve)

Kolkata Area, India

* Architect of TCS BPS' 5D Methodology and key applications / tools within TCS' Trapeze suite* Consistent performance in Transition Management with a highest average VOC of 97% in FY15 which is a benchmark in BPS industry

Dec 2011 - Mar 2015

Domain Excellence Leader For Utility

Kolkata Area, India

* Established next generation practices on Value Delivery across all Accounts in Utilities Domain; these practices were implemented through Trapeze/ePMO digitized platform and leveraged by all other Domains in future* Applied fundamentals of 6 Sigma to enable insights from Continuous data to run Operations; coached Account Managers and Operations Leaders.

Jun 2011 - Nov 2011

Operations Director For Global Professional Services Firm

Bengaluru Area, India

* Established the account for US operations and enabled delivery from Bengaluru and Montevideo; played a pivotal role to include operations from Australia and Canada as a part of global service delivery* Transitioned and delivered several "new offerings" of TCS as a part of Operations Management across multiple towers like Sales and Marketing, Learning and.

May 2009 - May 2011

Relationship And Account / Delivery Management For Varied Business Of General Electric

United States And Mumbai

* Business Relationship Management for GE Money, GE Water and GE Energy with P&L ownership; enabled net new wins worth more than 30 M USD between 2005 and 2009 for global programs and received several awards from GE and TCS* Established eBusiness Center of Excellence across all of TCS GE Relationship with significant impact towards pre-sales, solutions and.

Nov 1996 - Apr 2009
Team & coworkers

Colleagues at Tata Consultancy Services

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2 education records

Samik Ghosh education

FAQ

Frequently asked questions about Samik Ghosh

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What company does Samik Ghosh work for?

Samik Ghosh works for Tata Consultancy Services.

What is Samik Ghosh's role at Tata Consultancy Services?

Samik Ghosh is listed as Global Head, Analytics, CX Management, Domain BPS @ Enterprise Cognitive Business Operations at Tata Consultancy Services.

What is Samik Ghosh's email address?

AeroLeads has found 1 work email signal at @tcs.com for Samik Ghosh at Tata Consultancy Services.

Where is Samik Ghosh based?

Samik Ghosh is based in Kolkata, West Bengal, India while working with Tata Consultancy Services.

What companies has Samik Ghosh worked for?

Samik Ghosh has worked for Tata Consultancy Services and Tata Consultancy Services Limited.

Who are Samik Ghosh's colleagues at Tata Consultancy Services?

Samik Ghosh's colleagues at Tata Consultancy Services include Akash Kumar Kanojiya, Rohan Tukaram Kekan, Shintaro. S, Arif Manzoor, and Anisha Nittala.

How can I contact Samik Ghosh?

You can use AeroLeads to view verified contact signals for Samik Ghosh at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.

What schools did Samik Ghosh attend?

Samik Ghosh holds Bachelor Of Technology, Mechanical Engineering from National Institute Of Technology, Kurukshetra, Haryana.

What skills is Samik Ghosh known for?

Samik Ghosh is listed with skills including Program Management, Outsourcing, Pre Sales, Team Management, Global Delivery, Business Analysis, Software Project Management, and Vendor Management.

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