Sami Kallio Email & Phone Number

I want to help IT leaders change how Enterprise IT is perceived. It is not an easy job, I know. I talk about this at various IT events, publish the Global IT Experience Benchmark report twice a year, and run HappySignals.HappySignals is an Experience Management Platform that enables IT leaders to improve employee experience and prove IT business value. We help IT leaders to make decisions based on actionable insights from end-user experiences and transform their organizations by building a human-centric and experience-driven culture. One big part of this is also our ITXM concept and Academy https://itxm.academy/I'm available as a speaker for Service Management events and other events where the audience is interested to hear about:- The differences between SLAs and XLAs- ITXM concept - how to get started in the experience journey- Introduce key insights from our Global IT Experience BenchmarkBefore founding HappySignals, I worked for one of the biggest European service design companies, Palmu as a Service Designer and CEO of Palmu Exe. In these roles, I've learned that end-user experience correlates to real profit.Read a (short) story about how HappySignals started:https://www.linkedin.com/pulse/founders-story-happysignals-sami-kallio/You can also listen to my thoughts about human-centric IT Experience from our podcasts: https://anchor.fm/happytoday

Listed skills include Software Project Management, It Strategy, Integration, Scrum, and 19 others.