Sami Lehrman Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

Los Angeles, California, United States

• Manage Zenefits HRIS, create reports, audit data utilizing Google Sheets, Microsoft Excel, and/or Apple Numbers• Manage benefits administration and open enrollment, support 401k enrollment• Responsible for saving the company and employees 6% in annual benefits renewal pricing while increasing employer contribution to 100%• Support and listen to staff, conduct internal 1:1s, and be a positive resource for all employees• Coordinate company-wide events, wellness programs and DEI initiatives• Recruit for admin, sales, and creative roles; building pipelines, conducting first-round interviews, and owning candidate communication andexperience from application to to onboarding• Create and and manage hiring protocols, onboarding protocols, New Hire Orientation deck, and manage offboarding workflow• Guide every internal employee focus group, including: Hiring, Reviews, Internships, Mentorship, and Culture & Connection• Transitioned ATS from Workable to JazzHR, resulting in a significant increase in quality leads, employee buy-in, and system organization• Respond to and handle all employee inquiries, requests, and concerns• Track harassment prevention training and other required compliance• Maintain employee files and performance management documentation• Be the conduit for internal communication, keeping employees informed through email and the company updates Slack channel

Los Angeles, California, United States

Maintain accurate employee data, keeping HRIS and relevant systems up to date and compliant Responsible for office facilities day-to-day operations, including supervision of maintenance, security, and vendorsMaintain strict confidentiality around sensitive employee data & company information with objectivity and discretionCreate and implement a new hire experience from scratch, including writing global orientation decksOnboard new hires and own their experience from first welcome email to orientation to 30/60/90 day check-insMonitor the engagement and belief of employees in our HR tools, programs, activities, etc. and respond to internal NPS engagement metrics in LeapsomeOwn local employee activities and celebrations for staff including happy hours, product launch celebrations, holiday parties, and individual milestonesParticipate in employee branding, social media, communications efforts, organizational development and HR projects in collaboration with the People Ops TeamManage company subscriptions, licenses, and software; onboarding and offboarding of all employee accounts Ensure a diligent tracking of People Ops expenses for the region; collaborate in budget consolidationAct as first IT support for tech issues that arise

New York, New York

Foster a welcoming and collaborative community environment Build relationships between members through events and networkingDevelop and give feedback on community initiatives while improving processes Plan, support, and manage building eventsOwn building communication including email newsletters, posters, and blastsBe the first welcoming face of WeWork for all members and guestsTroubleshoot member issues including responding to Zendesk support requests Liaise with building management and building security Manage all building operations and oversee the cleaning staff

Greater New York City Area

New York, New York

Building on my previous experiences at Apple while participating in these roles at the World Trade Center location:Cash OperationsResponsible for cash accuracy systems and processes Provide front line support for POS system operations Perform and assist with complex transactionsManage all cash in the store, including opening and closing tillsTraining Lead and LearnFacilitate all in-store new hire trainingEncourage a welcoming and open environmentCreate schedules for all incoming employeesPartner closely with leadership to work on initiatives

Sydney, Australia

Build on existing services and develop an exceptional customer experience Research, implement, & improve technology protocols to increase efficiencyOnboard, admin, and train all employees and franchisees on SlackLiaise and handle support requests from franchisees and service providersManage Excel databases, assist with new CRM implementationUnderstand progression of a start up on the verge of public listing

Sydney, Australia

Build on my existing six years of experience with Apple in the States while on a Working Holiday VisaLeave a positive impact on a flagship store in a foreign countryManage the main sales floor by ensuring all customers are orderly and timely assisted Consistently give feedback to peers and managementBe the main point of contact for all customers entering the store

Tucson, Arizona

Create a culture that promotes member’s entrepreneurial goals Coordinate the space’s calendar, social media, and eventsPerform front desk and administration dutiesDevelop marketing strategies and ideasMaintain a vibrant and exuberant personality as a face of ConnectOversee the member database and appImplement new ways for the space to become more efficientManage MailChimp, WordPress, Google Apps, Dropbox

Tucson, Arizona Area

Provide support & training on CRM softwareUnderstand needs of CVB and DMO clientsUtilize experienced problem solving skills to deliver solutions Support a wide array of national and international clients Effectively manage projects independentlyCollaborate with developers and leads as needed

Tucson, Az

Innovatively lead, engage, and motivate othersIncrease internal communication, education, and moraleManage and build a team of mentorsMaintain extensive product knowledgeProvide an exceptional retail experienceAssist in B2B salesImpact a diverse and talented team Organize and lead large-scale product launchesGuide the team while participating in the following roles:In-Store Guest TrainerFacilitate, support, coordinate, and lead internal trainingLead on-boarding, new product and store initiativesCreate user-friendly training toolsDevelop informal training experiencesSupport LeaderAssist the management teamDiffuse escalated service situations Maintain a positive experience for the customerManage the floor, ensuring the right people are in the right place

Tucson, Arizona Area

Drive results while managing a team of associates Consistently be a top performer in sales metricsMaintain high level of knowledge in all productsDeliver an exceptional customer service experience

Bachelor Of Art, Interdisciplinary Studies In Marketing, Studio Art, & Psychology

Student Exchange Program, Business And Psychology

Associate Of Arts (A.A.), Liberal Arts And Sciences

High School