Our team at Dhaka Regency Hotel & Resort honed my expertise in customer relationship management and sales negotiations, where I contributed to fostering lasting client rapport and understanding market dynamics. With a Bachelor in Hotel/Motel Administration from Royal University of Dhaka and specialized operational skills from Regency Hospitality Training Institute, I carry a robust educational foundation into the professional realm.My role involved direct customer interactions, from addressing inquiries to closing sales and managing feedback, ensuring the highest standards of service. These experiences, backed by a proficiency in Microsoft Office and a typing speed certification, have equipped me with the tools to excel in customer service and administrative efficiency within the hospitality industry.