-Implementing proficient negotiation skills resulting in 85% of deals closed with initial offer only -Conceptualizing new marketing strategy by reaching out to previous clients over a 12 month period, generating a 25% increase in new clients acquisition through referrals - Conducting market research using the Comparative Market Analysis to determine accurate valuation of property, ensuring clients receive the highest return on investment

-Negotiated hourly rates, travel and other business costs with vendors, successfully enrolling them into the company and connecting them with customers in the local area-Provided business analysis to vendors, promoting small business growth and achieving mutual success -Spearheaded projects as team lead, ensuring team reaches monthly target while adhering to policy and regulations-Prepared business reports on projects to efficiently communicate monthly changes and… Show more -Negotiated hourly rates, travel and other business costs with vendors, successfully enrolling them into the company and connecting them with customers in the local area-Provided business analysis to vendors, promoting small business growth and achieving mutual success -Spearheaded projects as team lead, ensuring team reaches monthly target while adhering to policy and regulations-Prepared business reports on projects to efficiently communicate monthly changes and tracking trends Show less

-Managed mid to high balance accounts for consumers with outstanding debt, consistently achieving targets in high-pressure environment -Coached consumers through their financial situation and negotiated settlements or implemented monthly payment plans for clients who had restricted budgets within specific client guidelines -Handled over 100 inbound and outbound calls per day, while exceeding customer satisfaction by combining strong soft-skills and attention to client needs

-Consistently achieved and exceeded sales target monthly, while maintaining high customer satisfaction level -Trained new employees on company software, driving up efficiency while rate of error dropped -Acted as floor supervisor, handling customer escalation and agent assistance