Operational Leadership: I provide strategic direction and leadership to the operations team, ensuring alignment with the company's goals and objectives. I establish and communicate clear operational targets and work closely with cross-functional teams to achieve them.Project Management: I oversee the successful execution of projects throughout the entire lifecycle. This involves coordinating with clients, gathering requirements, and collaborating with development, design, and quality control teams to deliver projects on time, within budget, and meeting quality standards.Team Management: I am responsible for managing and mentoring a diverse team of professionals. This includes conducting performance evaluations, providing guidance and support, and fostering a collaborative and productive work environment.Client Engagement: I actively engage with clients, building strong relationships and ensuring their satisfaction. I understand their unique needs, manage their expectations, and serve as their primary point of contact for any operational issues or concerns.Process Improvement: I continuously evaluate and enhance operational processes to optimize efficiency, productivity, and quality. By identifying areas for improvement, implementing best practices, and leveraging technology solutions, I drive operational excellence and cost-effectiveness.Risk Management: I assess and mitigate operational risks, proactively identifying potential issues and developing contingency plans. I prioritize risk management strategies to ensure business continuity and minimize any potential disruptions.

• Collaborate with the client to identify the business objectives and the requirement scope.• Prepare for elicitation, conduct the elicitation using various techniques (collaborative, research or experiments) and communicate the elicitation result with project stakeholders using elicitation template.• Ensuring the client requirements are within the project scope.• Analysis, documents sign-off the functional requirements based on the documented elicitation activates in the SRS document template.• Prepare the process flow diagram for the As-IS process and the To-Be process • Prepare the use case diagram and the use case detailed documentation.• Communicate the requirements document with the technical team and continuously providing clarification to the team and working as the main point of information.• Manage the change requests from initiation till closure. • Collaborate with the design team to create an interactive wireframes and designs to ensure the clarity of requirements and manage stakeholders’ expectations and increase client satisfaction.• Review the end result product after testing to ensure that the developed output is matching the client requirements and satisfies the client business goals.

• Collaborate with the client to identify the business objectives and the requirement scope.• Prepare for elicitation, conduct the elicitation using various techniques (collaborative, research, or experiments) and communicate the elicitation result with project stakeholders using an elicitation template.• Ensuring the client requirements are within the project scope.• Analysis, documents sign-off the functional requirements based on the documented elicitation activates in the SRS document template.• Communicate the requirements document with the technical team and continuously providing clarification to the team and working as the main point of information.• Conduct and participate in the story written session and the poker estimation.• Maintain and continuously update the product backlog• Participate in the sprint planning and review sessions• Collaborate with the design team to create interactive wireframes and designs to ensure the clarity of requirements and manage stakeholders’ expectations and increase client satisfaction.• Review the end result product after testing to ensure that the developed output is matching the client's requirements and satisfies the client's business goals.

• Collaborate and prepare the project development plan with the team.• Communicate the plan with the clients.• Manage the project risks.• Monitor and control the project schedule using TeamWork online tool.• Attend the client requirements meeting to ensure the requirements is in scope.• Collaborate with the higher management in proposal preparation.• Manage the re-planning of the project schedule based on the project risks.

• Collaborate with project manager to set the project development plan.• Creating and Maintaining the architecture and design of the project.• Handle client change requests.• Delegating and follow up technical tasks with development team.• Report team hours and effectiveness to the management• Provide support to the technical team • Peer review the code developed by the technical team and manage the merge requests.• Maintain the code branches on the git source control.

• Convert the client requirement into a working software.• Code Documentation.• Handle client feedback.• Maintain the project architecture.• Maintaining the project on source control tools (svn source control and git)