Cash Collection:- Managed a portfolio of 500+ customer accounts, ensuring timely collection of outstanding invoices- Define monthly collection target together with manager- Collaborated with legal team to initiate legal actions against non-paying customers- Implemented automated reminder system for overdue payments, resulting in a 25%decrease in outstanding receivables- Conducted regular meetings with sales team to review credit limits and ensure position with business goalsRisk prevention:- Build annual projects and improve the credit management process- Sales forecast, calculation of accruals with the conditions given by sales- Develop a strong relationship of trust with customers- Collaborated with sales team to assess creditworthiness of potential customers- Successfully negotiated payment plans with customers, resulting in a 50% decrease in bad debt write-offs- Analyze new and active customers’ situation to prevent and reduce credit risk- Set-up and maintain customer credit limits- Manage credit holds for overdue accounts- Establish and negotiation credit insurance/ Banks where appropriate

Customer Risk Prevention:-Estimate credit need, customer risk rating, and set up credit limits-Manage blocked ordersCollection:-DSO Monthly Reporting-Manage customer deduction: rebate, cooperation, credit memo-Follow up of disputes-Monthly meetings with business managers and sales administrations-Collection calls and reminders (letters, emails)

Customers Risk prevention :- Estimate credit need, customer risk rating, and set up credit limits - Manage blocked orders- Setting up factoring on group entities- In charge of the relationship with the credit insurance (EULER HERMES) Collection :- DSO Monthly Reporting - Creating the Intercompany accounts receivable- Follow up of disputes- Monthly meetings with business managers and sales administrations

-Monitoring and considering the history of exchanges between the compagny and thecustomer-Manage blocked orders-Estimate credit need,customer risk rating, and set up credit limits-Collection calls and reminders (letters,emails)

-Training Preparation-Communication with club leaders /President-Communication with parents and children-Sports & human management (equipment/ behaviors)

Customers Risk prevention:-Estimate credit need, rate customer risk and set up credit limits-Manage blocked orders-Negotiate bank guarantees and anticipate their yearly renewal-In charge of the relationship with the credit insurance (Coface) and the broker (AON) forthe West African customers-Monitoring of high-risk countries and reporting of critical situations to the CreditManagerCollection:-In charge ofWest African customers and French private hospitals & public laboratories-Collection calls and reminders (letters, emails)-Reconciliation of accounts in collaboration with Cash Allocation Department-Follow up of disputes-Monthly meetings with Account Managers

-Bills Codification-Expense reports / reimbursement of the expenses of Account Managers-Matching suppliers invoices & company order

-Order taking (from dentists)-Place orders with specific suppliers, and prices benchmarking-Entry of incoming invoices and Bank reconciliation