Samir Berkane Email & Phone Number

Sacramento County, California, United States

Amplified visibility of on-campus professional services for international students, driving engagement and utilizationCreated comprehensive reports and utilized data visualization tools such as Tableau to generate graphs and charts, simplifying complex data and to facilitate decision-makingDesigned, managed, and executed student engagement projects for international students, ensuring alignmentImplemented Qualtrics surveys for insightful analysis of the diverse student population, enabling targeted support and program developmentLeveraged the power of Qualtrics surveys to create in-depth comprehensive analysis reports, transforming raw data into actionable insights to drive strategic decision-making.Managing student staff from project creation process to implementationDiligently analyzed and organized collected data by using advanced analytical techniques such as Microsoft tools (Word, Excel, PowerPoint), Tableau, SQL to meticulously sort and categorize data, enabling a refined understanding of complex patterns and trends.Strategically planned and proposed action initiatives to design an actionable roadmap informed by data-driven insights, fostering a dynamic approach to problem-solving and continuous growth.Fostered strong business relationships with various on-campus professional service providers, enhancing collaboration and resource sharingPioneered a pilot program to empower international students with career opportunities, professional skill development, and an entrepreneurial mindset

Rocklin, California, United States

Orchestrated end-to-end procurement processes, optimizing product mix, purchasing timelines, specifications, and pricing for enhanced profitabilityLed cross-functional teams in executing engagement campaigns, increasing international student participation by 20% through strategic collaborations and data-driven insights.Mastered vendor negotiations, cultivating long-lasting relationships and securing favorable terms for the companyBuilt strategic partnerships with prospective clients by identifying marketing trends and aligning solutions with customer needs.Conducted comprehensive supplier research, providing well-informed recommendations for potential partnershipsDevised competitive retail strategies and pricing structures to maintain a strong market positionMonitored inventory levels, forecasting purchasing trends to ensure optimal stock levels and minimize overstock risksLeveraged data analytics to generate insightful product performance reports, empowering data-driven decisions for improved business outcomesCompiling reports on product performance and statistics using Tableau

Sacramento, California, United States

Exceeded individual and team sales goals, taking full ownership of sales performance and resultsDelivered outstanding customer service, expertly guiding clients across the brand portfolio and various product categoriesCultivated long-term client relationships and promoted brand loyalty through effective use of clienteling toolsManaged purchase orders for specific clients, monitoring order progress and inventory availability to ensure timely fulfillmentExecuted seamless transactions with diverse payment methods, ensuring a smooth customer experienceMaintained daily sales balance by diligently completing end-of-day reconciliation processesCollaborated as a team player to achieve collective store objectives and foster a positive work environmentAcquired and demonstrated comprehensive brand and product knowledge to better serve and inform clientsAdhered to Louis Vuitton brand standards for grooming and behavior, exemplifying professionalism and company valuesComplied with company policies and procedures, safeguarding the brand's reputation and maintaining regulatory compliance

Région De Boulogne-Billancourt, France

Marketing:Spearheaded client engagement, overseeing commercial relationships from initial contact to contract signingDetected marketing trends through web marketing tools and social media analysisInterpreted marketing reports for informed decision-makingDesigned questionnaires and collected data to support marketing initiativesEnhanced brand visibility by crafting compelling marketing content (blog articles, case studies, newsletters, social media)Formulated strategic support proposals tailored to prospect needsManaged social media presence to engage target audienceIncreased agency exposure through event participationCollaborated with operational teams to create customer-centric marketing campaignsSales:Streamlined lead distribution and follow-up processes within the team using CRM platforms (ActiveCampaign, Salesforce)Identified and pursued potential customers through targeted prospectingPartnered with operational teams to address customer challenges and ensure successful campaign deliveryWorked closely with marketing manager, internal teams, clients, and partners to develop marketing strategiesFostered customer loyalty through consistent communication and relationship-buildingClient Relations & Analysis:Engaged new clients through face-to-face meetings and phone interactionsSupervised customer relationship management to maximize satisfactionGenerated comprehensive weekly business performance reportsDelivered exceptional customer service for an extensive client portfolioResolved customer concerns by presenting mutually beneficial solutionsUtilized SPSS for customer segmentation and data analysisDeveloped Qualtrics surveys for data collectionAnalyzed data using Excel and SPSS to draw actionable business insights

Région De Sacramento, Californie, États-Unis

Guided students through the preparation and completion of various forms, petitions, and certifications, such as program applications, college applications, and graduation petitionsPerformed general administrative tasks including answering phones, responding to emails, and filing documentsAddressed student inquiries in-person, on the phone, and via email, ensuring comprehensive supportInstructed students on submitting documents through the Sierra College student portalConducted outbound calls to engage prospective and current studentsSkills: Microsoft Office, French, English

Région De Sacramento, Californie, États-Unis

Provided tutoring services in Math and French, facilitating academic success and skill development

Master Of Business Administration - Mba, Entrepreneurship & Global Business

Bachelor'S Degree With Honors, Marketing, 3.6

Activities and Societies: Cum Laude

Bachelor'S Degree With Honors, International Business/Trade/Commerce, 3.6

Activities and Societies: Cum Laude

Associate'S Degree, Buisness Marketing, Gpa : 3.5

Bachelor'S Degree, Négociation Relation Client