Samir Bhatti Email & Phone Number

Kuwait

Kuwait

Kuwait

Kuwait

Kuwait

Kuwait

Provided tier 2 & 3 support in the following areas:•Management of Microsoft Enterprise Server 2003/2008 and Virtual Machines. •Management of Microsoft Windows 7 OS. •Management of Microsoft Exchange 2011 and all aspects of Active Directory. •Management of Group Policies Objects and creation of Organizational Units.•Management of DHCP, DNS, WINS and Domain Controllers. •Management of all File servers and associated permissions.•Ensured Network Health Assessment (NHA) compliancy in accordance to AFCENT NHA standards. •Management of patches via SCCM. •Performed Server and Network planning in accordance with Regional Network Operations & Security Center.

Kuwait

• Responsible for activities of all personnel assigned to Network Administration. • Maintained liaison with other personnel and agencies required to support the automations. • Maintained Network Availability and ensure regular maintenance on equipments. • Responsible for maintaining, operating switches and routers. • Monitored availability and reliability of LAN/WAN circuits. • Analyzed, report outages and corrective actions to Regional Network Operations & Security Center. • Planned network development and expansion as required. • Handled technical and escalations for sensitive situations. • Transferred of knowledge to current Network, Systems and Helpdesk personnel.

Kuwait

•Planned, organized and executed internal audits within organization.•Conducted comprehensive reviews, data analysis, assessments to determine the significance of internal control weaknesses and operational issues.•Obtained and analyzed information for evidence of deficiencies in internal controls, duplications of effort, extravagance, fraud, or lack of compliance with Government FAR criteria. •Performed IT forensics on managed / unmanaged computers, evidence handling techniques, data analysis and discovery work to support business decisions.•Conducted special investigations as directed by executive management.

Kuwait

•Supported Microsoft Exchange 2003 servers. •Supported Microsoft 2003/2008 critical servers.•Managed all functions of Active Directory application. •Managed all aspects of firewall FortiGate (Unified Threat Management Hardware).•Managed centralize anti-virus application.•Managed OS patch distribution.•Performed security vulnerability scans for DOD information assurance compliancy.•Implemented the IS security guidance policies as provided by S-6 (US Army Communication Command Group). •Provided tier III support to executive management and IT support staff.

Dallas/Fort Worth Area

Responsible for the successful delivery of product releases to market. Responsible for managing, monitoring and coordination of software releases for the ‘Wholesale Network Service’ line of business. Worked with Business Requirements Management, R&D, Test and Support to ensure a smooth and seamless release of software products to the market. Worked with assigned members of the release team to balance quality and time-to-market.

Dallas/Fort Worth Area

Identified the commercial positioning of the Carrier Solutions portfolio of products in order to meet market requirements and optimize profitability. This required working with customers, multiple Carrier Solutions organizations, all Product organizations, and various markets in order to ensure pricing and positioning consistencies. Also supported the business financial objectives by managing accurate representation of polled site data used in the identification and development of new business opportunities, sales/sales engineering support, and commercial packaging of new solutions.

Dallas/Fort Worth Area

Senior Member of the Scientific Staff: Developed test plans to cover feature and product functionality deliverable to Sprint on the DMS 250 switch. Identify feature interactions in the test plan, execute test cases and debug results. Created and executed C++ test cases for the STEP (Unix based automation platform). Created SR's for software bugs and test patches on a weekly basis. Maintained compliance with customer’s requirements. Adhered to ISO procedures and audits. Interacted with Product Line Management, Software Design Support, and VO personnel to ensure product quality and milestone achievement.

Dallas/Fort Worth Area

Provided technical support for Macintosh and HP hardware and related software applications. Duties included support of more than 2,000 users. Configured systems, installed software programs and diagnosed/resolved hardware and software related issues. Active involvement in troubleshooting network connections, Initiated change management. Consulted with Apple and HP representative to obtain products upgrades to enhance the flow of efficiency and productivity. Upgraded software, RAM’s, CPU’s, hard drives and monitors.

Ms, Computer Science

Bba, Production Operations & Management

Bba, Management

Education record