Senior Operation Manager
India
• successfully providing telecom network &extending communication facilities through implementation, commissioning, installation, integration, maintenance & troubleshooting operations.• Prepared and analyzed revenue, collection and expenses to assess Profit/Loss for the circle• Conducted analysis for the uptime per site cost on daily/weekly/monthly basis• Ensured equipment installation; monitored all operations and maintenance work• Coordinated with the client and vendors for planning healthy network availability• Designed effective training schedules for engineers & vendors• Strategizing resource requirements and multiple resourcing / delivery models; managing requirements gathering, collation of project functional & technical requirements• Steering project operations with key focus on defining Service Level Agreements (SLAs) & Standard Operating Procedures (SOPs) as well as interacting with prestigious clients, business partners, vendors & other key stakeholders• Managing the QA resources for ensuring timely project completion; developing quality standards, validating & enhancing the existing plan and strategy• Need to ensure 100% uptime of all Utility equipment including HT / LT panels , SMPS , Invertor , UPS Battery , DG set Earthing used in large telecom facilities.• Soft skills Safety awareness, troubleshooting skills, problem solving.• Monitoring the diesel filing and ensuring correctness.• Timely EB Bill collection & payment submission to EB department.• Analysis of Repeat failure in a month due to utility in same sites.• Ensuring the maintenance for all Infra elements installed at site. (Routine PM).• Manage Billing documentation and submission to Customer i.e KPI signoff/ Other Certification.• DO planned outage activity properly without effecting services within MTTR.• Working Good knowledge of Fiber tools like OTDR, Splicing machine, LSPM.• Should be Able to Fiber fault locating and restoration with in SLA.
