Samir Ebrahim Email & Phone Number

Leicester, Gb

Leicester, England, United Kingdom

Leicester, England, United Kingdom

• Clerking for judges• Supporting and training new starters• Preparing documents for court proceedings, mental health tribunal hearings and meetings• Organizing and managing the court room alongside judges and panel members to ensure efficiency prior to and during proceedings• Contacting relevant parties via phone/email to collate information• Scheduling and serving court documents• Processing documents and data essential to the decision-making process within the justice system• Liaison for external stakeholders such as Legal Representatives, Doctors and Nurses• Provide support to other functions within Her Majesty's Courts and Tribunal Service• Creating and updating records on system• Booking, preparing and organizing meeting rooms• Supporting and training new starters• Handling written and telephone enquiries• Ensuring informational board meetings are relevant, timely and productive• Problem solving to assess the impact of new Standard Operating Procedures and ensure maximum efficiency.

Leicester City, England, United Kingdom

• Accepted and processed cash, cheque, card, and mobile payments using POS systems.• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.• Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.• Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.• Received and processed product returns.• Provided excellent sales services by offering bespoke product advice to meet exact customer's needs.• Used product knowledge, sales abilities, and customer relations skills to drive substantial profit increases.• Interfaced with customers, determined needs, provided recommendations and up-sold services.• Monitored sales team performance, providing effective training to help reach revenue and profit targets.

Leicester City, England, United Kingdom

• As an office administrator I carried out tasks such as updating outstanding data reports for electric companies• listened to call recordings and call back any potential customers to find cost effective electrician services.• Accurately executed secretarial tasks, maintaining smooth administrative operations.• Monitored and proactively replenished office supply inventory for seamless operations.• Worked to facilitate positive, productive working environments through reliable administrative support.• Utilized Microsoft Excel to manage spreadsheets and deliver specialized reports on company metrics.• Set office policies and procedures to keep team members coordinated.

Leicestershire, England, United Kingdom

• Entered account information and maintained accounts database.• Created new member accounts and updated library user information on Accessit system.• Owned responsibility for key accounts, including large retailers and blue chip clients.• Verified figures with cross-checking of different accounts and documentation.• Kept client records updated for accurate, current account information.• Supported senior accountants in preparing accurate, up-to-date monthly provisions, accruals and reconciliations.

Btec Level 3, Btec Level 3 National Extended Diploma, Pass

Level 3 Btec Level 3, Btec Level 3 National Foundation Diploma, Merit

Gcse, English Language, 4

Btec Level 2, Business Administration, Pass

Gcse, Information Technology, Level 2 Pass

Gcse, Science, 4

Gcse, Mathematics, 4