Samir Hasan Email & Phone Number

Toronto, Ontario, Canada

As a Zara Coach, I took on the responsibility of leading and training my team to ensure the highest standards of performance and customer service. Through effective leadership, I guided my team members in their roles, providing them with the necessary skills and knowledge to excel in their positions. Utilizing my expertise and experience, I implemented training programs tailored to the specific needs of the team, fostering a culture of continuous improvement and development. By setting clear expectations and offering ongoing support, I empowered my team to deliver exceptional results and uphold the Zara brand's reputation for excellence. Through my leadership and coaching efforts, I contributed to the success of the team and the achievement of organizational goals.

Toronto, Ontario, Canada

As a Visual commercial, I am responsible for the image and layout of the store, making sure the latest trends and best sellers are represented according to the company specifications, balancing between commerciality and image. Analyze market growth and sales, and forecast market trends, and assist in merchandise management, and plan & optimize inventories.• Designed and implemented visual merchandising strategies for Zara store, leading to a 10% increase in sales revenue within the first quarter.• Collaborated with the marketing team to create engaging window displays, resulting in a 15% rise in foot traffic and brand visibility.• Utilized strong product knowledge and trend forecasting to curate visually appealing product layouts. • Analysed sales data and customer feedback to refine merchandising strategies, resulting in a 25% increase in customer satisfaction scores.

Toronto, Ontario, Canada

• Developed upon ability to handle multiple tasks simultaneously, such as assisting customers, restocking merchandise, and maintaining the store’s cleanliness.• Improved clear and effective communication skills, both verbally and in writing, with customers, colleagues, and management.• Ability to identify and anticipate customer needs, cross-sell and upsell products and meet sales target.• Developed customer service experience by providing excellent customer service and building relationships with customers to ensure positive shopping experience.

Bangladesh

Skills: Strong analytical skills, proficiency in data analysis tools such as Excel, SQL, and Python, and the ability to communicate complex findings to non-technical stakeholders.• Supported Investment CRM &Deal Pipeline applications, engaging stakeholders to gather and document IT requirements. • Analysed financial data to identify trends and anomalies, improving accuracy of predictive models by 15%.• Developed and presented weekly reports on financial performance to senior management. • Applied enhancements and configurations directly on platforms and tested for quality assurance. • Collaborated with team to streamline data collection processes, reducing processing time by 20%.

Bachelor Of Arts - Ba, Information Technology, 6/9

Cie A Level

Cie O Level, 1A*, 3 A’S , 3 B’S