Samir Padte Email & Phone Number

Thane, Maharashtra, India

Mumbai, Maharashtra, India

Overall delivery responsibility for all Content Higher Education engagement. Approx. yearly revenue of $20 millionCharged with managing team members including project directors, delivery managers, project managers, and resources essential to projects

Mumbai, Maharashtra, India

• Managing the Higher Education business from an operations standpoint with approx. yearly revenue of $8-10 million• Strategically oversee, monitor, and manage projects from an executive level• Charged with managing team members and allocated project resources including delivery managers, project managers, and resources essential to projects• Responsible for overseeing estimated budgets and ensuring financial profitability for projects• Responsible for reviewing the risk mitigation plan prepared by the project manager• Responsible for overall quality and management of the project• Responsible for supervision of all project resources and all planning/administrative staff assigned to projects to ensure projects are on schedule and within budget• Responsible for change management and control as defined in statement of work, proposal, or any other document• Responsible for team hiring and team evaluations including yearly appraisals• Reviewing and approving new business proposals and estimates• Coordinate with Key Account Managers to achieve customer satisfaction and win repeat business• Work collaboratively with peers to ensure organizational goals are met• Responsible for establishing initial work plan and Project Manager staffing for each project• Responsible to outline work plan to assign duties, responsibilities, and scope of authority within projects• Responsible to review status reports prepared by project managers or project leads and modify schedules or plans as required• Responsible for preparation of project reports for presentation to management and management reviews• Responsible to confer with project managers to provide advice and to resolve issues• Responsible to get the right resources assigned to project to solve issues in case the project team is not able to manage/resolve issues• Responsible to supervise project delivery and assess customer needs. Recognize and solve potential problems and evaluate project/program effectiveness

Mumbai

Handling large key accounts (revenue recognition exceeding 2 million a year)Monitoring and reporting metrics such as on-time deliveries, utilization, gross margins, productivityEnsuring customer satisfaction and gaining repeat ordersProcess adherence including internal/external audits, defect prevention activities, CSS, etc.Reviewing and finalizing estimations/budgets/proposals/SOWs for new projects.Managing the end-to-end process of the development lifecycle including writing/ID, graphics, technical, and testing.Team management and appraisalsVendor managementCustomer communications

Reporting to Country Head – India Operations, and mainly accountable for Testing (Mumbai, Chennai), Online Sales, OnDemand, and CrowdsourcingOperational:-- Manage testing services across Mumbai, Chennai for all departments • Review/finalize proposals, costs, budgets, plans • Identify projects for outsourcing, and finalize vendors for the same • Customer communications • Participate in planning/design meetings and finalize execution options • Enhance profitability, revenue, margins, and billability/utilization across projects-- Manage crowdsourcing projects (for various Lionbridge sites worldwide) • Mobilize rural, urban crowds • Work with technology team for platform set up • Quality assurance/control-- Manage the Lionbridge translation service named OnDemand • Managing projects • Ensuring TAT (>98%) and other key metrics including quality-- Manage Online Sales team for Lionbridge India • Monitoring revenue and other metrics including calls made/leads generated • Monitoring individual performance • Organizing sales trainings-- Track and control internal/external metrics, viz. quality (defect density, efficiency, effectiveness), productivity, utilization/billability, on-time deliveries/TAT, etc.-- Continuously review processes and suggest/implement ideas -- Set up infra-- Revenue recognition (RR) and invoicing-- Perform RCA on problem areas and come up with CA/PA-- Manage, maintain costs, sales revenues, gross margins, and invoicing across projects/accountsAdministrative:-- Set up local teams -- Set up KRAs and conduct team appraisals, plot bell curve charts, recommend promotions-- Ensure optimum billability/utilization (target >85%)-- Conduct sessions with team to share learning/best practices -- Skill enrichment through internal/external trainingsOther: Executing LSS projects-- Executed an LSS BB project on reducing costs – achieved savings of $87,000

Mumba

-- Led a team of 12 members including sub editors.-- Closely coordinated with page design teams to ensure correct flow of news in print.

Mumbai Area, India

-- Reviewing content – instructional manuals, question banks, etc. – for grammatical accuracy and instructional flow; standardizing presentation, outlook, and get-up with reference to style-sheets.-- Rewriting, reorganizing, or suggesting other ways to present matter.-- Creating grammar training material (for internal use) and conducting grammar trainings for ID, writing, and copy edit teams.-- Creating style guides.

Mumbai Area, India

-- Led a team of 9 members including 1 sub editor, 3 proof readers, and 5 data entry operators.-- Planned and executed deliveries such that data entry, proofing, and edit cycles complete as per schedule.-- Closely coordinated with authors and Web designers to ensure timeliness and quality.-- Edit checks: Spotting inconsistencies in content and editing online (using Dreamweaver); rewriting, reorganizing, or suggesting other ways to present matter.-- Proofing checks: Close reading of the manuscript with an eye to such matters as consistency of capitalization, spelling, and hyphenation; punctuation; beginning and ending quotation marks and parenthesis; number of ellipsis points; numbers given as numerals or spelled out; and many similar details of style.

Mumbai

-- Content Sourcing and Editing news articles-- Rewriting Business News Stories-- Generating Newsletter (IEMD and INS)-- Updating and managing sites (Iron and steel, Banking and Finance, Automobiles).

Mumbai

-- Closing sales deals-- Negotiating finance with customers, etc.-- Conducting sales presentations (venue sales)

Lean Six Sigma Black Belt Certification

Mba, Operations, Operations Management

MBA, Operations

Bachelor Of Science (Bsc), Physics

BSc