Software Engineering Manager
Current● At PowerSchool, I led and mentored 16 talented full-stack and mobile engineers. Together, we delivered innovative software solutions for the classroom, consistently meeting tight deadlines and exceeding quality standards.● I've played a pivotal role in driving customer satisfaction by leveraging data-driven insights to enhance our products and collaborate closely with cross-functional teams. This approach has led to a remarkable 𝟴𝟱% reduction in customer support tickets.● By embracing GenAI and optimizing engineering workflows, I've boosted team efficiency by 𝟯𝟬% in just three quarters. I also worked closely with the Product and QA management to align our engineering efforts with business strategy, ensuring a robust product roadmap.● I'm committed to fostering a high-performing engineering organization. Through mentorship, coaching, and performance feedback, I've successfully improved employee engagement (eNPS) by 𝟱𝟬% in 6 months.