Exception cases Handling.Analysed misapplied or duplicate payments and prepared adjustments.Maintained cash application.Payment adjustments, refunds, and credits to customer accounts.Customer and G/L account clearing.Dispute creation for the disputed payments like unapplied payment, underpayment, overpaymentCommunicate to credit manager/collection team regarding unapplied payment / advancepayment/duplicate payment through our official… Show more Exception cases Handling.Analysed misapplied or duplicate payments and prepared adjustments.Maintained cash application.Payment adjustments, refunds, and credits to customer accounts.Customer and G/L account clearing.Dispute creation for the disputed payments like unapplied payment, underpayment, overpaymentCommunicate to credit manager/collection team regarding unapplied payment / advancepayment/duplicate payment through our official communication tool shared service framework (SSF).Performing other daily activities: Reimbursement/Refund, apply/remove Dunning block, Value adjustment, Manual Invoice Posting, Change due date.Performing Quality check to ensure all deposits are correctly applied against each customeraccounts.Query handling - Working on all query received and keeping a close tab on any pending queries that could be resolved and following up on the rest.Performing ICS Monthly/Quarterly Activities for Customer account/G/L accounts Show less

Learned to developed a Financial Model of a PPP (Public Private Partnership) Based Expressway Project in Hyderabad, TN