-Respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system- Create and maintains reservation by date of arrival and prepares letters of confirmation and promptly processes any cancellations and modifications.-Preparing the list of expected arrivals for the front office,-Update availability of all distribution channels like GDS, and Web booking systems.

-Prepare design windows and doors-Prepare a contracts-Meeting and greeting visitors-Screening phone calls, enquiries and requests, and handling them when appropriate;-Prepare invoices-Check availability of profiles and accessories in stock-Order profiles and accessories-Liaising with clients, suppliers and other staff.

-Welcomes visitors by greeting them, in person or on the telephone;-Completing procedures when guests arrive and leave-Choosing rooms and handing out keys-Preparing bills and taking payments- Answer and forward any incoming phone calls while providing basic information when needed-Receive and sort daily mail/deliveries/couriers\-Dealing with special requests from guests (like booking theatre tickets or storing

--Welcomes visitors by greeting them, in person or on the telephone;-Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner- Responsible for monitoring training and development of new employees on shift- Check and control the availability of goods for the department; - Check and monitor VIP guests; - Prepare reports for management;

-Welcomes visitors by greeting them, in person or on the telephone;-Completing procedures when guests arrive and leave-Choosing rooms and handing out keys-Preparing bills and taking payments- Answer and forward any incoming phone calls while providing basic information when needed-Receive and sort daily mail/deliveries/couriers\-Dealing with special requests from guests (like booking theatre tickets or storing valuable items)

-Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure-Maintain an up to date knowledge of the hotel and local services- Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out-Deliver guest messages and other deliveries