Samir Youssef Email & Phone Number

Flower Mound, Tx, Us

Irving, Texas, Us

Irving, Texas, Us

Irving, Texas, Us

Irving, Texas, Us

• Managing the personnel responsible in the parts planning, forecast, purchase, and assigning repair schedules for service parts. • Create and implement a resource tool and process to allocate the right FSE staffing levels to meet NHA’s service performance and financial targets. • Manage 3rd party service relationships that assist in NHA service delivery to our customers.• Implementing best practice initiatives • Assign tasks and manage service assumption requirements• Breakup and prevent silo’s from developing in the organization• Perform root cause analysis pertaining to over/under utilization of FSE workforce to maintain reasonable work/like balance for our staff while optimizing labor costs• Create and drive financial metrics in the field or other parts of the organization to help meet P&L objectives.

Irving, Texas, Us

• Managing the personnel responsible in the parts planning, forecast, purchase, and assigning repair schedules for service parts. • Create and implement a resource tool and process to allocate the right FSE staffing levels to meet NHA’s service performance and financial targets. • Manage 3rd party service relationships that assist in NHA service delivery to our customers.• Implementing best practice initiatives • Assign tasks and manage service assumption requirements• Breakup and prevent silo’s from developing in the organization• Perform root cause analysis pertaining to over/under utilization of FSE workforce to maintain reasonable work/like balance for our staff while optimizing labor costs• Create and drive financial metrics in the field or other parts of the organization to help meet P&L objectives.

Irving, Texas, Us

• Responsible for service delivery in their respected geography.• Lead their service teams to ensure that all services and financial objectives are met.• Creating an environment that leads to customer and employee satisfaction.• Positively drive both product performance and FSE service quality metrics. • Accountable for all installation activity in the region. • Responsible to deliver best in class service.• Establish excellent relationship with bank staff and all vendors.• Accountable for inventory. • Ensure management oversight of the business is maintained 7/24.• Work independently with minimal supervision.• Organize work force for optimal efficiencies while delivering to customer’s SLA. . • Asset management .• Manage to the regions P&L.

Atlanta, Georgia, Us